Operations Manager

Invictus Group; London Borough of Croydon; Sur place; GBP 70 000 - 90 000; Plein temps

Résumé du poste

Invictus Group in the UK seeks an experienced Operations Manager to lead our roofing and construction operations, driving service excellence and mentoring high-performing teams. You will oversee active projects from inception to completion, coordinate cross-functional workflows, and ensure robust financial control and safety compliance.

In this pivotal leadership role, you will manage 1–3 flagship projects while maintaining strategic oversight of all operations, optimize resource planning and

Qualifications

• Senior operational leadership experience in roofing/construction.
• Strong track record in delivering projects on time and within budget.
• Deep knowledge of health and safety regulations and QA processes.
• Excellent communication with site teams, managers and directors.

Responsabilités

• Direct a portfolio of high-profile projects while overseeing overall operations.
• Implement efficient schedules, QA frameworks, and post-completion support.
• Optimize workforce allocation and coordinate material procurement.
• Monitor monthly job costing against budgets and margins.
• Ensure compliance with safety regs and drive process improvements.

Connaissances

Operational leadership

Project delivery

Budgeting & cost control

Health & safety compliance

Stakeholder communication

Description du poste

You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.

Location: South / South East England (Confidential Client)

Salary: £70,000 - £90,000 per annum + 25% Performance-Based Bonus (KPIs)

Job Type: Full-Time, Permanent

About The Role

We are representing an established, high-profile specialist roofing and construction contractor who is seeking an experienced Operations Manager to lead their operational delivery, drive service excellence, and mentor high-performing teams. In this pivotal leadership role, you will take high-level oversight of all active operations while managing a select number of flagship projects from inception to completion. You will ensure seamless cross-functional workflows, robust financial control, strict health & safety compliance, and deep alignment with company values and client expectations.

Key Responsibilities

• Operational & Project Leadership: Direct a small portfolio of high-profile projects (1-3) while maintaining overarching strategic oversight of all other ongoing roofing operations. Implement efficient schedules, robust quality assurance frameworks (utilizing tech platforms like iAuditor), and a "finish strong" post-completion support ethos.
• Resource & Supply Chain Management: Optimize workforce allocation based on specialism, coordinate material procurement streams, oversee administrative equipment and tool logs, and cultivate strong commercial supplier relationships.
• Team Development & Culture: Conduct routine Personal Development Plan (PDP) reviews, spearhead technical training sessions, and act as a central mediator for conflict resolution.
• Financial & Commercial Control: Collaborate closely with pre-construction teams during tendering to deliver price certainty, monitor monthly job costings against budgets, and actively evaluate profit margins.
• Compliance & Process Optimization: Enforce strict adherence to regional/national safety regulations alongside independent safety auditors, analyze daily workflows to eliminate bottlenecks, and ensure the order book remains updated.

Candidate Requirements

• Proven track record of senior operational leadership within the roofing, facade, or broader construction/envelope sector.
• Exceptional capabilities in project delivery, financial budgeting, and commercial cost control.
• Strong command of health and safety regulations, supply chain dynamics, and quality assurance methodologies.
• Exceptional communication skills with a demonstrable ability to engage effectively with site teams, general managers, and company directors.