Operations Manager

JR United Kingdom; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An innovative arts technology firm seeks a Senior Operations Manager to enhance operational efficiency and drive growth. This hands-on role involves supporting leadership in decision-making, optimizing processes, and managing production cycles. The ideal candidate will possess strong problem-solving skills, commercial acumen, and the ability to build relationships both internally and externally. Join a dynamic team that values innovation and continuous learning, and make a significant impact in a fast-paced environment focused on artistic excellence.

Benefits

Opportunities for growth and development

Culture of innovation and continuous learning

Qualifications

• 5+ years of operations management experience in a fast-paced environment.
• Demonstrable commercial experience in a similar role.

Responsibilities

• Support senior leadership with commercial decisions across the business.
• Implement operational processes to improve efficiency.
• Manage production cycles and supplier relationships.

Skills

Operations Management

Problem Solving

Negotiation Skills

Relationship Building

Commercial Awareness

Communication Skills

Job description

HENI is an international arts technology business working with leading artists and estates across publishing, printmaking, digital, film, and art research.

We utilise cutting edge technology and focus on the individual artist and their work, offering art services including printing and reproduction, digital management, events, mounting, logistics, fine art photography, an online art trading platform, and cryptoart using our NFT ecosystem.

We are looking for a senior, experienced Operations Manager to work across a wide range of business processes across HENI.

The Role

A great people person, you'll thrive on building relationships both internally and externally and will help to manage and optimise our day-to-day operations.

You will have proven commercial instincts, be well organised and focused on achieving operational efficiency. You will be someone who enjoys keeping your finger constantly on the pulse across the businesses to achieve great results on time.

This is a very hands-on and varied role and requires someone with proven problem solving skills, together with the commercial experience to help advise the businesses on critical initiatives and opportunities to achieve efficiency savings.

Responsibilities:

1. Support the senior leadership team to make commercial decisions across a number of aspects of the business, from production to people management
2. Implementing operational processes and procedures to improve business efficiency
3. Handle various negotiations adeptly and commercially
4. Be able to assist in managing the production cycle of items
5. Utilising your existing network, consistently review and optimise our supply base and review new opportunities that arise with suppliers
6. Work closely with Finance to monitor cost and margin
7. Be involved in budget planning and forecast

The Person:

1. 5+ years of operations management experience in a fast-paced environment, ideally from a manufacturing or business operations background
2. Demonstrable commercial experience in a similar role
3. Knowledge of production and processes
4. Strong relationship building skills
5. Excellent negotiation ability and commercial awareness
6. Concise and straight forward written and verbal communication

What We Offer:

1. A dynamic and challenging work environment with opportunities for growth and development
2. A culture of innovation and continuous learning