Operations Manager

2R2 LTD; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A foodservice company in London is seeking an experienced Operations Manager to enhance efficiency and support growth. The ideal candidate will oversee restaurant operations, supply chain logistics, and maintain high customer service standards. Proven operations management experience is required, ideally in the foodservice or franchise industry, along with strong communication skills and a commitment to quality.

Qualifications

• Proven experience in operations management, ideally within the foodservice or franchise industry.
• Excellent communication and interpersonal skills required.
• Strong understanding of supply chain management and inventory control.

Responsibilities

• Oversee all aspects of restaurant operations for smooth workflow.
• Monitor financial performance including budgeting and cost control.
• Ensure compliance with health and safety regulations.

Skills

Operations management experience

Communication skills

Supply chain management

Customer satisfaction focus

Job description

2R2 Ltd is seeking a dedicated and experienced Operations Manager to oversee daily operations, enhance efficiency, and support the company's continued growth. The Operations Manager will play a pivotal role in ensuring the smooth and effective operation of the business, maintaining the high standards of quality and service that define the German Doner Kebab brand.

Main duties include:
• Oversee all aspects of restaurant operations to ensure a seamless and efficient workflow.
• Oversee supply chain logistics, ensuring timely delivery of ingredients and materials while maintaining strong supplier relationships.
• Maintain high standards of customer service, addressing customer inquiries and resolving complaints promptly and effectively.
• Monitor financial performance, including budgeting, cost control, and revenue management.
• Ensure all food products meet our high-quality standards and adhere to health and safety regulations.
• Collaborate with senior management on strategic planning and growth initiatives, including expanding operations.

Skills and Education:
• Proven experience in operations management, ideally within the foodservice or franchise industry.
• Excellent communication and interpersonal skills.
• Strong understanding of supply chain management, inventory control, and procurement processes.
• A commitment to quality, customer satisfaction, and operational excellence.
• A decent level of DIY experience and knowledge.