Operations Manager

JR United Kingdom; Liverpool; On-site; GBP 45,000 - 75,000; Full time

Job summary

Join a dynamic property and business services company as an Operations Manager, where you will play a pivotal role in optimizing internal operations and leading administrative teams. This exciting position allows for a hybrid work environment, offering flexibility while ensuring you have the tools and support needed to succeed. You will be responsible for enhancing operational processes and driving continuous improvement, making a significant impact on the company's success. If you are a self-motivated leader with a passion for process enhancement and team management, this opportunity is perfect for you.

Benefits

Home office setup allowance

Equipment provided (laptop, phone)

25 days annual leave + bank holidays

Training and development opportunities

Qualifications

• 5+ years of operations management experience with a focus on team leadership.
• Strong financial acumen and proficiency in project management.

Responsibilities

• Oversee internal operations and manage multiple administrative teams.
• Drive process improvements and maintain operational documentation.

Skills

Operations Management

Team Leadership

Financial Acumen

Project Management

Microsoft Office Suite

Analytical Skills

Problem-Solving

Tools

CRM Systems

Operational Software

Job description

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We are a dynamic property/business services company seeking an experienced Operations Manager to join our team in a hybrid onsite/remote capacity. This role offers an excellent opportunity to shape and improve our operational processes whilst working flexibly.

Role Overview

As Operations Manager, you will be responsible for overseeing and optimising our internal operations, managing multiple administrative teams, and driving continuous process improvement across the business.

Key Responsibilities

Team Management & Administration

• Lead and supervise the acquisitions administration team
• Oversee deal packaging and marketing processes
• Manage sales administration and client onboarding procedures
• Monitor and optimise deal progression timelines
• Handle recruitment, team building, and performance management
• Take ownership of process documentation and improvement initiatives

Financial Operations

• Oversee invoicing processes and accounts receivable
• Monitor financial metrics and reporting
• Ensure timely payment collection

Process & Systems

• Develop and maintain operational procedures and documentation
• Identify and execute process improvements
• Manage relationships with key stakeholders and partners

Required Experience & Skills

• 5+ years operations management experience
• Proven track record in team leadership and development
• Strong financial acumen and experience with accounting processes
• Excellent project management and organisational abilities
• Advanced proficiency in Microsoft Office Suite
• Experience working remotely/managing remote teams
• Strong analytical and problem-solving skills

Desired Experience

• Property sector or financial services background
• Process improvement methodologies (Six Sigma, Lean)
• Experience with CRM systems and operational software
• History of implementing successful process improvements

Benefits Package

• Home office setup allowance
• Equipment provided (laptop, phone)
• 25 days annual leave + bank holidays

Remote Working Setup

• Full home office equipment provided
• Regular virtual team meetings
• Collaborative online tools and systems
• Clear communication channels
• Occasional team meetups (expenses covered)

Working Hours

• Monday to Friday
• Flexible hours with core availability periods

Ideal Candidate Profile

We're looking for a self-motivated individual who thrives in a remote environment, demonstrates exceptional organisational skills, and has a proven track record of leading teams and improving processes. The successful candidate will be comfortable working independently whilst maintaining strong relationships with team members and stakeholders.

• Structured progression pathway
• Regular performance reviews
• Training and development opportunities

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.