Operations Manager

Driver Hire Borders; Leeds; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading retail company is seeking an Operations Manager to oversee store and online operations in Leeds. In this pivotal role, you will lead diverse teams to deliver operational excellence, ensure high standards, and enhance customer experiences. The position involves a dynamic work schedule with opportunities for professional growth and rewards, including a competitive salary and multiple benefits.

Benefits

15% colleague discount at Asda

Discretionary company bonus scheme

Enhanced electric car scheme

Wellbeing services including virtual GP

Qualifications

• Proven track record in leading diverse teams.
• Experience in fast-paced environments.
• Detail-oriented and capable of executing plans effectively.

Responsibilities

• Responsible for the leadership and profitability of online operations.
• Ensure delivery of high operational standards and high-performance culture.
• Work rotating shifts including weekends, evenings, and late nights.

Skills

Leadership

Operational Excellence

Communication Skills

Adaptability

Job description

Job Title

Operations Manager

Location

Middleton

Employment Type

Full time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

45

Salary

Competitive salary plus benefits

Category

Store Operations

Closing Date

4 August 2025

About the Role

Retail is ever-changing, and as we continue to transform our stores for the future and grow our online proposition to meet increasing customer demand, we are looking for customer-focused leaders to drive service excellence across both the store and our online operation. Our Operations Managers are integral to the successful execution of our future strategy and have overall accountability for the leadership and profitability of our online operation, the food hall, nights, and warehouse operations. The successful applicant will be responsible for delivering the highest operational standards within these areas, enabling the delivery of a high-performance culture within their team. They will need to be obsessed with our strategy, purpose, and customers, ensuring both our in-store and online customers have an outstanding shopping experience. As part of the leadership team, you will work a three-week rolling rota including weekends, evenings, and late nights. You will sometimes be solely responsible for the store, so confidence in overseeing operations in their entirety is essential.

About You

You will have a proven track record in leading diverse teams, delivering operational excellence, and working in a fast-paced environment. You should be adaptable to change, detail-oriented, and capable of executing plans effectively. An engaging leadership style, strong coaching and mentoring skills, and the ability to influence at all levels are important. Excellent communication skills and the ability to adapt your approach based on your audience are also required. This role offers the opportunity to be part of the evolving retail world and make a difference in both in-store and online shopping experiences.

Apply Today

Complete an online application to join us in this exciting transformation.

Benefits

Alongside a competitive salary, you'll enjoy benefits such as:

• 15% colleague discount at Asda from day 1 for you and a nominated user
• Discretionary company bonus scheme
• Enhanced electric car scheme
• Free eye tests for you and a nominated user
• Discounts on Asda services like Mobile, Pharmacy, Opticians, Personal Loans, Pet Insurance, Travel Insurance, and more
• Wagestream: flexible pay, income tracker, financial coaching, and savings account
• Company pension
• Wellbeing services including virtual GP, EAP, counselling, legal, mortgage, cancer, and bereavement support
• Inclusion Networks to promote diversity and inclusion
• Parental leave policies including maternity, paternity, shared parental, neonatal care, and fertility support
• Colleague recognition programs
• Special offers on various services and activities