Operations Manager

Biffa Waste Services; Ipswich; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading waste management company in the UK is seeking an Operations Manager to oversee contract operations at Sizewell C Nuclear Power Station. The role involves managing site operatives, ensuring compliance with Health & Safety standards, and controlling operational costs. Candidates should have a background in services or manufacturing with strong people management skills and an emphasis on safety compliance. Ongoing career development and competitive salary offered.

Benefits

Ongoing career development

Competitive salary

Generous pension scheme

Retail and leisure discounts

Holiday and travel discounts

Life cover

Qualifications

• Proven experience as an Operations Manager or in a similar role.
• Strong background in meeting KPIs and driving improvements.
• Solid understanding of Lean methodologies.

Responsibilities

• Manage day-to-day operations and team performance.
• Ensure compliance with Health and Safety and other regulations.
• Monitor financial performance and improve cost efficiency.

Skills

People management

Health & Safety compliance

Continuous improvement

P&L management

Education

A-Levels or Degree in Business, Waste Management, or Health & Safety

Tools

CPC and CoTC certifications

Job description

Help us make a difference as an Operations Manager

A quick look at the role
The Operations Manager will oversee the day-to-day running of the contract, acting as the main point of contact for the client and sub-contractors. Responsibilities include managing site operatives, ensuring compliance with Health, Safety and Environmental standards, and controlling operational costs. The role also involves managing waste streams in line with contractual, legal and permit requirements, and supporting a strong safety-first culture on site.

Join a Landmark Project, Sizewell C Nuclear Power Station
Biffa’s Specialist Services Industrial Division has secured the waste management contract for the build of Sizewell C, a major nuclear power station development in Suffolk.

With a projected 9 to 12-year construction period, this high-profile project mirrors our successful work at Hinkley Point C. Operations will eventually move to a purpose-built Waste Consolidation Centre, but initially, our team will manage the contract directly from the client’s site, overseeing collections, subcontractors, reporting, invoicing, and waste consultancy.

Your core responsibilities.

• Monitor, manage and coordinate all contract resources to drive productivity and improve service quality.
• Ensure service delivery meets KPIs while promoting best practice and continuous improvement in cost control and profitability.
• Support the development of operatives and staff by identifying and sharing best practice.
• Ensure full compliance with Health & Safety, Environmental, Employment legislation and Company policies.
• Manage the full contract P&L, delegating accountability where appropriate, and support year-on-year financial growth.
• Collaborate with cross-divisional teams to deliver integrated recycling solutions through continuous improvement.
• Plan labour in line with volume forecasts to ensure optimal staffing levels across site and transport operations.
• Monitor shift performance against operational targets, ensuring effective resource management to achieve KPIs.
• Maintain a strong focus on accuracy and attention to detail in all operational areas.

Our essential requirements.

• A-Levels or Degree, ideally with qualifications in Business, Waste Management, or Health & Safety (NEBOSH/IOSH).
• CPC and CoTC certifications preferred.
• Proven experience as an Operations Manager or in a similar role within services or manufacturing.
• Strong background in people management and Health & Safety compliance.
• Demonstrated success in meeting service delivery KPIs and driving continuous improvement.
• Solid understanding of P&L management and Lean methodologies.

And here’s why you’ll love it at Biffa.

• Ongoing career development, training and coaching – Because if you don’t grow, we don’t grow.
• Competitive salary.
• Generous pension scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Life cover.

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.