Operations Manager

Hewett Recruitment; Hounslow; On-site; GBP 40,000 - 50,000; Full time

Job summary

Hewett Recruitment is seeking an experienced Operations / Production Manager for a busy Heathrow site. You will own day-to-day operations, lead production, admin, finance and shop-floor teams to deliver quality, on-time performance and efficiency.

You will drive continuous improvement, manage budgets and KPIs, oversee stock and purchasing, and work closely with customers and suppliers to ensure excellent service levels.

Qualifications

• Proven experience in production/operations management.
• Experience managing manufacturing from order to delivery.
• Experience leading shop-floor and office teams.
• Strong knowledge of production planning and stock control.
• Experience in bespoke manufacturing environments.
• Commercial awareness including budgets and P&L management.
• Hands-on management style with problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Commitment to continuous improvement and health & safety standards.

Responsibilities

• Lead a multi-functional team and foster a positive workplace culture.
• Manage production planning and scheduling to meet customer demands and delivery targets.
• Drive productivity, efficiency and continuous improvement across the site.
• Maintain high standards of quality, health & safety, and compliance.
• Oversee stock control, purchasing and inventory management.
• Monitor site performance via KPIs and drive improvements.
• Manage budgets, costs and profitability, with clear reporting.
• Collaborate with customers, suppliers and internal stakeholders for smooth operations.
• Support commercial decision-making through product and account profitability analysis.

Skills

Leadership

Production planning

Budgeting

Stakeholder management

Problem-solving

Communication

Job description

Operations / Production Manager

Heathrow, London

£40 - £50k depending on experience + benefits

Are you an experienced Production, Operations or Site Manager looking for an opportunity to take full ownership of a manufacturing operation?

We are recruiting on behalf of our client, for a hands-on Operations / Production Manager to lead a well-established manufacturing and assembly facility based in Heathrow. This is a fantastic opportunity for an operationally and commercially focused leader to oversee the complete site operation, drive performance improvements, and develop a motivated team within a bespoke manufacturing environment.

The Role

Reporting into senior leadership, you will take responsibility for the day-to-day management of a busy manufacturing site, leading a team across production, sales administration, finance and shop-floor operations.

This is a varied role where you will oversee the entire process from customer order through to production, dispatch and delivery, ensuring high standards of quality, safety and customer service are maintained.

Key responsibilities include:

• Leading and developing a multi-functional team, creating a positive and accountable workplace culture.
• Managing production planning and scheduling to ensure customer demands and delivery targets are achieved.
• Driving productivity, efficiency and continuous improvement initiatives across the site.
• Maintaining high standards of quality, health & safety and operational compliance.
• Overseeing stock control, purchasing and inventory management.
• Monitoring site performance through KPIs and implementing improvements where required.
• Managing budgets, costs and profitability, producing accurate operational and financial reports.
• Working closely with customers, suppliers and internal stakeholders to ensure smooth operations and excellent service levels.
• Supporting commercial decision-making through product and account profitability analysis.

To be successful, you will have:

• Previous experience as a Production Manager, Operations Manager, Site Manager or similar leadership role.
• Proven experience managing manufacturing or operational processes from order intake through to delivery.
• Experience leading both shop-floor teams and office-based support functions.
• Strong knowledge of production planning, lead time management, stock control and purchasing.
• Experience within bespoke manufacturing, assembly, joinery, furniture, interiors, fit-out (or similar environments)
• Commercial awareness, including budgets, costs, invoicing and profit and loss management.
• A practical, hands-on management style with strong problem-solving abilities.
• Excellent communication and stakeholder management skills.
• A commitment to continuous improvement and maintaining high health & safety standards.

If you're an experienced operations leader who enjoys combining operational management, people leadership and commercial responsibility, this would be a great and varied opportunity to work within a supportive and collaborative environment.