Operations Manager

Mirus Aircraft Seating; Hingham; On-site; GBP 90,000 - 140,000; Full time

Job summary

Mirus Aircraft Seating is seeking a senior operations leader to take overall responsibility for the UK manufacturing facility in a high-growth phase. You will drive safe, on-time delivery while leading Production, Warehouse and Engineering with defined KPIs and cross-functional accountability.

The role demands deep experience in lean manufacturing, NPI readiness, regulatory compliance, and a proven ability to scale operations for high-volume production.

Qualifications

• Significant experience leading operations within a demanding manufacturing environment.
• Experience in aerospace interiors quality and regulatory requirements.
• Lean manufacturing and continuous improvement culture with structured problem solving.

Responsibilities

• Own overall operational performance of the manufacturing facility, ensuring safe, on-time delivery to standards and customer expectations.
• Provide leadership across Production, Warehouse and Manufacturing Engineering with clear accountability and KPIs.
• Develop and implement the operational strategy to support growth including transition to high-volume manufacturing.
• Drive Lean and SQCDP principles across the operation with 5S and standardised processes.
• Support leads in operation management, ensuring resources and succession planning.
• Ensure readiness for NPI/NPD and engineering changes impacting production.
• Maintain high standards of quality, compliance, health and safety, promoting right-first-time culture.
• Manage budgets, resources and reporting on performance, risks and improvements.
• Collaborate with leadership to shape strategy for sustainable growth.

Skills

Leadership

Lean manufacturing

Strategic planning

NPI/NPd knowledge

Budget management

ERP/MRP familiarity

Education

Engineering-biased HNC/HND

Degree-level qualification

Aerospace Production Organisation experience

Lean Six Sigma Green Belt or higher

IOSH Managing Safely or higher

EASA Form 4 – POA holder

Job description

About The Role

Reporting into the Director of Operations, this is a pivotal leadership opportunity to take overall operational ownership of Mirus’ manufacturing facility at a critical stage of growth.

Your Main Responsibilities

• Own overall operational performance of the manufacturing facility, ensuring the business consistently delivers safely, on time, to the required standards and in line with customer and business expectations.


• Provide leadership across Production, Warehouse and Manufacturing Engineering, establishing clear accountability, performance standards, KPIs and effective cross-functional working.


• Develop and implement the operational strategy required to support business growth, including the transition to a high-volume manufacturing environment and the alignment of people, capacity, equipment, facilities and processes with future demand.


• Drive a culture of Lean Manufacturing and Continuous Improvement across the operation, embedding SQCDP, visual management, 5S, structured problem solving and standardised processes to improve productivity, quality, delivery and efficiency.


• Support the leads in the operational management team, including Production, Warehouse and Manufacturing Engineering, ensuring appropriate structures, resources, capability and succession plans are in place to support current and future requirements.


• Ensure effective operational representation throughout NPI/NPD and engineering change programmes, supporting production readiness, capacity planning, manufacturing capability and successful product introduction.


• Maintain the highest standards of quality, compliance, health and safety and operational discipline, ensuring adherence to aerospace, customer, regulatory and company requirements and promoting a strong right-first-time culture.


• Manage operational budgets, resources and investment, ensuring commercially sound decisions and providing clear reporting on performance, capacity, risks, resource requirements and improvement opportunities.


• Work closely with the wider leadership team to shape and deliver the company’s manufacturing and operational strategy, providing insight and ensuring the organisation has the capability, capacity and infrastructure required for sustainable growth.

About You

To help Mirus continue its journey of growth, you will bring significant experience leading operations within a demanding manufacturing environment along with the following skills, experience, qualifications and attributes:

Desirable

• Engineering-biased HNC/HND or equivalent experience.


• Degree-level qualification.


• Aerospace Production Organisation experience and knowledge of aviation interiors quality and procedural requirements.


• Lean Six Sigma Green Belt or higher.


• IOSH Managing Safely or higher.


• Previous experience as a nominated EASA Form 4 – POA holder.

Personal Skills / Attributes

• Strong and credible leadership skills, with the ability to lead through significant growth and organisational change.


• Highly organised, commercially aware and results-driven.


• Strong interpersonal and communication skills, with the ability to influence across functions and at all levels of the organisation.


• High level of personal accountability with a strong bias for action.


• Ability to develop people, build effective management teams and create a culture of ownership.


• Structured and analytical approach to problem solving and decision making.


• Approachable, pragmatic and willing to be hands‑on when required.


• Comfortable operating in a fast‑paced, challenging and continuously changing environment.


• Strong attention to detail while maintaining a clear focus on the wider business objectives.


• Commitment to the values of Mirus and to creating a high-performing and positive working environment.


• Demonstrable experience in a senior production or operations leadership role within a serial production manufacturing environment.


• Proven experience managing multiple operational functions, ideally including Production, Warehouse/Logistics and Manufacturing Engineering.


• Experience leading and developing management teams and larger operational workforces.


• Experience gained within aerospace, automotive, first-tier supply, or a similarly complex and regulated manufacturing environment.


• Demonstrable experience implementing and working within a Lean manufacturing environment.


• Strong understanding of manufacturing processes, capacity planning, material flow and operational performance.


• Strong analytical and problem‑solving skills, with the ability to resolve complex operational issues using structured methodologies.


• Experience managing departmental budgets and operational resources.


• Understanding of ERP, MRP systems.


• Strong understanding of NPI/NPD and the requirements for successful product introduction into manufacturing

Be eligible to work in the UK, comfortable commuting or being based in Hingham, Norfolk and work flexible hours required