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A fast-growing tech company seeks an Operations Manager to enhance their premium ride-hailing services in London. The role involves leading a local team, developing strategies to improve partner and rider experiences, and ensuring operational scalability. The candidate should bring strong analytical and leadership skills along with a hands-on approach.
What drives our operations? Our people!
We’re looking for an analytical and solutions-driven Operations Manager with excellent leadership, interpersonal, and technical skills to help us build and scale our premium ride-hailing operations in London.
About Us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
About the role
Your role will have a direct and tangible impact on the quality and reliability of our premium vertical, which you’ll be able to see in real-time. If you’re ready to take full ownership, deliver high-end partner and rider experiences, and set new standards in urban transport — this is your opportunity. You will be leading the local premium operations team and working closely with cross-functional and HQ stakeholders to ensure exceptional partner service, fleet performance, and operational scalability
Main tasks and responsibilities:
About you:
Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
Why you’ll love it here: