Operations Manager

The Music Works (Gloucestershire); Gloucester; Hybrid; GBP 35,000; Full time

Job summary

A leading organization focused on inspiring young lives through music is seeking an Operations Manager for a hybrid role. This full-time position involves overseeing various operational areas, including HR and compliance, and offers opportunities for professional growth within a supportive team environment. The ideal candidate will possess strong leadership skills and experience within the arts or charity sectors.

Benefits

Pension contribution at 3% of basic salary

Flexible working arrangements

Staff training and development opportunities

Cycle to work scheme

Enhanced maternity policy

Wellbeing and social programme for staff

Annual leave: 22 days plus bank holidays

Request for additional unpaid leave

Strong staff culture and community

Qualifications

• Strong leadership skills and excellent people management abilities.
• Experience in operational management and HR roles preferred.
• Ability to manage multiple systems and processes effectively.

Responsibilities

• Oversee Volunteer Programme and HR, Learning & Development.
• Manage Recruitment & Onboarding and Policy, Safeguarding & Compliance.
• Lead IT & Systems Management while supporting the Director of People.

Skills

Leadership

Strategic Problem-Solving

People Management

Compliance

Policy Development

Budget Management

Job description

Operations Manager

This is an exciting opportunity for an experienced Operations Manager, who thrives in a dynamic and creative environment, to join the team in this hybrid, flexible working role.

If you want to work for an organisation with a mission to inspire and transform young lives through music, then apply today!

Position: Operations Manager

Location: Gloucester/hybrid working

Hours: Full time, 37.5 hours per week with flexible working

Salary: £35,000 per annum

Contract: Maternity cover, with a possible extension

Closing date: Sunday 15th June

Interviews: 25th and 26th June

The Role

We are looking for a highly organised, strategic problem-solving professional to step into this role and maintain operational excellence across the organisation.

In this comprehensive role, you will oversee these key areas:

• Volunteer Programme
• HR , Learning & Development
• Recruitment & Onboarding
• Policy, Safeguarding & Compliance
• IT & Systems Management

About You

You will have strong leadership skills, experience in managing multiple systems, excellent people management abilities, as well as a strategic approach to compliance and policies. You'll report directly to the Director of People while line managing three team members. This is an excellent opportunity for an ambitious individual looking to broaden their existing operational management experience and take the next step in their career progression.

Ideally, we’d also love it if you have:

• A previous role in an arts, culture or charity sector
• Experience with monitoring and evaluation platforms e.g. Upshot
• Experience working in an HR role
• Experience of policy development
• Experience of managing budgets
• Line management experience

If you're passionate about empowering young people, have exceptional organisational skills, and can hit the ground running in a temporary but crucial leadership role, we'd love to hear from you.

About the Organisation

With a mission to inspire and transform young lives through music, the organisation aims to break down barriers and build confidence, self-belief, and motivation among young people, enabling them to reach their full potential in both music and their lives. This work focuses on inclusivity and diversity, engaging with under-represented young people, particularly those from challenging circumstances.

Benefits include:

• Pension is 3% of basic salary
• Flexible working
• Lots of staff training and development opportunities
• Cycle to work scheme
• Enhanced maternity policy
• Wellbeing and social programme for staff
• Annual leave entitlement: 22 days plus bank holidays plus all the days between Christmas and New Year
• Staff can request additional unpaid leave throughout the year
• An amazing staff team and culture

You may also have experience in areas such as Operations, Operations Manager, Director of Operations, Operations Director, Head of Operations, Deputy Head of Operations, Assistant Director of Operations. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.