Operations Manager

David Lloyd Clubs; Gloucester; On-site; GBP 30,000 - 45,000; Full time

Job summary

David Lloyd Clubs seeks a passionate Operations Manager to lead their team in delivering excellent member experiences in a thriving environment. This role involves managing compliance and operational excellence while fostering a culture of inclusion and growth. Join a leading provider of health and wellness and advance your career with benefits like free membership and discounts.

Benefits

Free Club Membership for you and your family

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons, and Personal Training

Career Advancement opportunities through internal training

Wagestream App: Get paid on demand

Access to our Benefits Suite

Qualifications

• Experience managing a large operational service delivery facility.
• Leadership experience across different functions.
• Experience in financial planning and management.

Responsibilities

• Lead and operate a successful club, ensuring compliance.
• Maximize member experience running day-to-day operations.
• Act as Duty Manager regularly.

Skills

Customer Service

Operational Management

Financial Planning

Job description

Would you like to join Europe's leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are looking for a passionate Operations Manager to join our team!

Operations Managers are people-focused and have accountability in leading and operating a successful DL Club, providing our members with an excellent experience every day, 7 days a week.

You will regularly act as Duty Manager, ensuring health & safety and compliance regulations are adhered to, while maximizing member experience.

We create an environment where our teams feel a sense of belonging, can thrive physically and mentally, and fulfill their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

As an Operations Manager, we are looking for someone who:

• Has experience managing a large operational service delivery facility (e.g., restaurant, attraction, retail unit, sporting or leisure facility).
• Has experience leading a variety of functions with variable challenges and goals, or across different departments.
• Has experience in financial planning and management.
• Is passionate about customer service.

Join us and help create a thriving and inclusive culture. Together, we're more than a club!