Operations Manager

NFP People; Gloucester; Hybrid; GBP 32,000 - 35,000; Full time

Job summary

A leading organization is seeking an Operations Manager for a temporary role to maintain operational excellence during maternity leave. The successful candidate will oversee key operational areas, manage a team, and contribute to the mission of empowering young people through music. This is an excellent opportunity for an experienced professional looking to advance their career in a dynamic and creative environment.

Benefits

Pension is 3% of basic salary

Flexible working

Staff training and development opportunities

Cycle to work scheme

Enhanced maternity policy

Wellbeing and social programme for staff

Annual leave entitlement: 22 days plus bank holidays

Request additional unpaid leave

Supportive staff team and culture

Qualifications

• Strong leadership skills and experience in managing multiple systems.
• Experience in HR, Learning & Development, and compliance.
• Ability to manage budgets and line manage team members.

Responsibilities

• Oversee Volunteer Programme, HR, Learning & Development, and Recruitment.
• Ensure compliance and manage policies and safeguarding.
• Report to the Director of People and manage three team members.

Skills

Leadership

People Management

Strategic Problem Solving

Compliance

Organisational Skills

Job description

Operations Manager

This is an excellent leadership opportunity for an experienced Operations Manager who thrives in a dynamic and creative environment.

Position: Operations Manager

Location: Gloucester (hybrid working considered)

Hours: Full time, 37.5 hours per week (flexible working available)

Salary: £32,000 - £35,000 per annum (pro-rata)

Contract: Temporary, fixed term: July 2025 - April 2026, with a possible extension

Closing date: Sunday 15th June

Interviews: 25th & 26th June

The Role

At the beginning of August the Head of Operations will be going on maternity leave for at least the next 9 months. We are looking for a highly organised, strategic problem-solving professional to step into this role and maintain operational excellence across the organisation.

In this comprehensive role, you will oversee these key areas:

• Volunteer Programme
• HR , Learning & Development
• Recruitment & Onboarding
• Policy, Safeguarding & Compliance
• IT & Systems Management

About You

You will have strong leadership skills, experience in managing multiple systems, excellent people management abilities, as well as a strategic approach to compliance and policies. You'll report directly to the Director of People while line managing three team members. This is an excellent opportunity for an ambitious individual looking to broaden their existing operational management experience and take the next step in their career progression.

Ideally, we'd also love it if you have:

• A previous role in an arts, culture or charity sector
• Experience with monitoring and evaluation platforms e.g. Upshot
• Experience working in an HR role
• Experience of policy development
• Experience of managing budgets
• Line management experience

If you're passionate about empowering young people, have exceptional organisational skills, and can hit the ground running in a temporary but crucial leadership role, we'd love to hear from you.

About the Organisation

With a mission to inspire and transform young lives through music, the organisation aims to break down barriers and build confidence, self-belief, and motivation among young people, enabling them to reach their full potential in both music and their lives. This work focuses on inclusivity and diversity, engaging with under-represented young people, particularly those from challenging circumstances.

Benefits include:

• Pension is 3% of basic salary
• Flexible working
• Lots of staff training and development opportunities
• Cycle to work scheme
• Enhanced maternity policy
• Wellbeing and social programme for staff
• Annual leave entitlement: 22 days plus bank holidays plus all the days between Christmas and New Year
• Staff can request additional unpaid leave throughout the year
• An amazing staff team and culture

You may also have experience in areas such as Operations, Operations Manager, Director of Operations, Operations Director, Head of Operations, Deputy Head of Operations, Assistant Director of Operations. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.