Operations Manager

Emr-Uk; Glasgow; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay + bonus

23 days leave + buy/sell leave

Enhanced parental leave

Life assurance & critical illness pay

Wellbeing scheme with GP access

24/7 wellbeing support

Financial wellbeing support

Discounts on online purchases

Job summary

EMR Group in Glasgow is seeking an Operations Manager to lead a depot-wide team, driving safe, environmentally sound, efficient and productive operations while meeting quality targets.

Reporting to the General Manager, you will apply continuous improvement, lean management and collaborative leadership to reduce waste, improve efficiency and deliver excellent customer service. You will develop strategies and plans to achieve strategic outcomes and influence the wider business.

Qualifications

• Strong track record of achievement in Operational Management.
• Motivated to increase efficiencies, reduce costs, and improve outcomes.
• Experience managing a dynamic, collaborative team.
• Good project management experience with value-added changes.
• Ability to develop strategies and influence wider business in operations.

Responsibilities

• Lead and develop the workforce with adaptive management and lead by example.
• Encourage collaboration through employee voice channels.
• Ensure safety and SHE culture in daily operations.
• Implement lean management and continuous improvement to reduce waste.
• Maintain a commercial and customer-focused operation.

Skills

Operational Management

Lean management

Team leadership

Continuous improvement

Safety culture

Customer service focus

Job description

110 Kings Inch Dr, Govan, Glasgow G51 4BT, UK

Job Description

Posted Friday 14 August 2026 at 00:00

What we offer:

The only way to truly know the benefits of this culture is to experience it as an EMR employee, but some examples of the support we offer include:

• Competitive pay rates and a bonus scheme
• 23 days annual leave plus the option to buy or sell leave
• Enhanced maternity and paternity leave
• Employee support, including life assurance and critical illness pay
• Wellbeing Scheme, giving every colleague – and their dependents – unlimited access to GPs and counselling, as well as cash back on a wide range of health and wellbeing treatments
• 24/7 anonymous access to advice on any aspect of health and wellbeing
• Financial wellbeing support, including access to affordable loans, savings plans, advanced earned pay and financial education
• Savings on online purchases from retailers and utilities to entertainment and beyond

We’re proud to have achieved Great Place To Work status for three years running - and to be recognised among the UK's Best Workplaces in Manufacturing, Production & Transportation.

But it's about so much more than badges to us, it's about being recognised by our people for the continuous work we do to do better for them.

About Our Opportunity:

The role of Operations Manager at EMR Group is broad in its requirements and provides a challenging but rewarding working environment. Reporting to the General Manager of the depot, the successful candidate will be required to adopt a continuous improvement approach, and be responsible for ensuring safe, environmentally sound, efficient and productive operations within the area of responsibility and for meeting operational and product quality targets.

What You Will Be Doing:

• Leading and developing your workforce through your adaptive management style –You’re not afraid to roll your sleeves up and lead by example, and you appreciate that different people respond positively to different approaches.
• Encouraging collaboration with your team through many employee voice channels- You are a true believer that the best answers come from those who are living and breathing the operation.
• Making sure our people and operation is carried out safely –Safety is just the way you approach your work. You look to inspire a culture of safe working and your people believe SHE forms part of their role.
• Implements lean management and continuous improvement techniques- Inspiring others to reduce waste and improve productivity within the workforce
• Commercial and Customer - focused approach- You are a true advocate for Customer Service and making your operation a success

About You:

• You have a strong track record of achievement in Operational Management within your industry
• Your track record demonstrates that you are motivated and driven to achieve increased efficiencies, reduced costs, and improved outcomes in all operational areas
• You're experienced in managing a dynamic team, and your management style is collaborative and including.
• You will have good project management experience which has seen you make some value-added changes in your past.
• You will be able to develop strategies and plans to achieve strategic outcomes and influencing the wider business in operations.

Who we are:

Our purpose is to create a future where the materials we use don’t need to be extracted from the planet.’

At EMR, we give new life to unwanted materials. Every year, we recycle 10 million tonnes of metals and plastics, saving 19 million tonnes of carbon from entering the Earth’s atmosphere, diverting waste from landfill and protecting resources and habitats.

We couldn’t do any of this without our team members. In return for all they do, we do everything we can to create an environment of belonging, value, support and growth.

We’re proud to have achieved Great Place To Work status, but it’s about so much more than a badge. It’s about being recognised by our people for the continuous work we do to do better for them:

The people who work here are from varied backgrounds and have a variety of beliefs, all of which are accepted and respected.

I’m encouraged to keep a healthy work-life balance so that I can be performing at my best.

I’ve been supported every step of the way in my career progression.

EMR offers a fantastic and inclusive environment; collaboration across the whole business, humility and hard work.

We couldn’t do any of this without our team members. In return for all they do, we do everything we can to create an environment of belonging, value, support and growth, underpinned by our Company values of We Care and We Do.

• We Care
• Integrity – our people are Respectful and Honest
• Trust – our people are Collaborative and Genuine
• We Do
• Accountable – our people are Determined and Responsible
• Innovative – our people have a Growth Mind-set and are Progressive

110 Kings Inch Dr, Govan, Glasgow G51 4BT, UK