Operations Manager

The Wise Group; Glasgow; Remote; GBP 37,000 - 42,000; Full time

Job summary

A community-focused organization based in Glasgow is seeking an Operations Manager to lead and develop a motivated team. You will drive performance and outcomes, support families, and implement improvements in service delivery. The role offers a salary between £37,500 and £42,000 under a 6-month fixed-term contract with remote working options.

Qualifications

• Proven track record of lifting performance.
• Inclusive and engaging leadership style.
• Ability to balance support with accountability.

Responsibilities

• Drive performance and outcomes for services.
• Lead teams through transformation.
• Build collaborative relationships with stakeholders.

Skills

Leadership

Analytical thinking

Team building

Performance management

Job description

The Wise Group

Operations Manager

6-month Fixed Term Contract

Remote - principally home-based with occasional travel to Wise Group hubs

£37,500 - £42,000

Are you motivated by achieving high performance and delivering meaningful impact?

Do you combine compassion and commitment with the drive to deliver results? Are you a confident and supportive leader who can inspire, coach, and motivate others to reach their potential? If so, the Wise Group is offering you the opportunity to take one of our key services to the next level.

As Operations Manager, you will play a central role in ensuring our services deliver exceptional outcomes — supporting families out of fuel poverty while achieving financial, contractual, and cultural goals. You will lead and develop a motivated, high-performing team, embedding a performance-driven culture where our values are lived and experienced every day.

In this role, you will:

• Drive performance and outcomes, ensuring delivery is consistent, effective, and at scale
• Lead teams through transformation, maintaining focus, pace, and engagement
• Strengthen governance and quality assurance to safeguard delivery
• Identify and implement improvements that enhance efficiency and impact
• Build strong and collaborative relationships with colleagues, partners, and stakeholders

We are seeking a leader with an inclusive and engaging style, able to balance support with accountability. You will bring creativity, analytical thinking, and a proven track record of lifting performance, while staying true to our mission to transform lives and create a more sustainable future.

If you’re excited to learn more, please get in touch with the team at LHH on [phone] or send an email to [e-mail]