Operations Manager

Islet Systems; Exeter; On-site; GBP 55,000 - 63,000; Full time

Job summary

A leading health service provider in Exeter is seeking a full-time Operations Manager to join the Addressing Adverse Childhood Experiences (AACE) pathway. This role involves operational leadership for a multidisciplinary team, ensuring the delivery of high-quality services to children affected by adversity. The ideal candidate will have a professional qualification in children's health and experience in leadership. This is a one-year fixed-term position with a salary range of £55,690 to £62,682 per year.

Qualifications

• Professional clinical knowledge through degree and specialist training.
• Experience in supervising multidisciplinary teams.
• Successful track record of inter-agency working.

Responsibilities

• Provide operational leadership to the AACE team.
• Work collaboratively to ensure high-quality services.
• Lead on staffing, workforce planning, and performance.

Skills

Collaboration

Leadership

Data analysis

Inter-agency working

Education

Professional qualification in children's healthcare

Management qualification

Job description

Job Summary

We are pleased to be recruiting for a Band 8a Operations Manager to join our Addressing Adverse Childhood Experiences (AACE) pathway within Children and Family Health Devon (CFHD). This is a full-time role, fixed for one year and can be based at any of our locality sites across Devon, including Barnstaple, Tiverton, Exeter, Dartington, or Torbay.

You will work alongside the Clinical and Medical Lead, Named Nurse for Children in Care and the Safeguarding Nurse to oversee the Operational delivery of a compassionate, trauma-informed and responsive service supporting children and young people affected by adversity. This is an exciting opportunity to take a leadership role in shaping an innovative, integrated pathway for children in care, CFHD safeguarding team, children supported by social care, and others who have experienced significant early life challenges.

You will be part of a strong and supportive network of operational managers across CFHD and will play a pivotal role in influencing how we work with partners to deliver joined-up, needs-led care. The leadership model at CFHD (clinical, operational and medical leads) ensures you are supported in your leadership and able to drive service quality and development effectively.

Main duties of the job

• Provide operational leadership to the AACE team, supporting multidisciplinary staff across Devon.
• Work collaboratively with the other leads within the pathway to ensure services are safe, effective, and high-quality.
• Lead on performance, staffing, workforce planning and day-to-day service delivery.
• Ensure children and families receive timely access to care, maintaining strong links with referrers, partners and the wider system.
• Use data to monitor service demand and performance, identifying opportunities for improvement and innovation.
• Supervise and support staff to deliver trauma-informed care aligned to the THRIVE framework.
• Contribute to ongoing service transformation, embedding co-production and integrated working.
• Work closely with social care, education and system partners to ensure holistic support for children facing adversity.
  
  

About Us

Children and Family Health Devon is a system-wide service that delivers an integrated, coordinated support model which wraps around the child, young person and family. It has been specifically designed to respond to all elements of the commissioners strategy and specification along with the vision and strategic direction of the STP. It builds on our strong relationships across education, health, social care and voluntary sector services in Devon, and, most importantly, it has been developed and refined in partnership with children, young people and their families/carers.

Children And Family Health Devon Is Part Of An Alliance That Is Unique And Brings Together Five Leading Providers Of Adult And Childrens Community, Acute And Mental Health Services In Devon:

Torbay and South Devon FT

Devon Partnership NHS Trust

Successful applicants will be employed by Devon Partnership Trust

Details

Date posted

07 August 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year

Contract

Fixed term

Duration

1 years

Working pattern

Full-time, Flexible working

Reference number

C9369-25-0026-3

Job locations

Children & Family Health Devon

Bittern Road

Sowton Industrial Estate

Exeter

EX2 7FW

Job Description

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Job Description

Job responsibilities

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Person Specification

Qualifications

Essential

• Professional clinical knowledge acquired through degree supplemented by post graduate diploma specialist training, management qualification or equivalent and experience.
• A professional qualification relevant to childrens healthcare (such as Social Work, Nursing, Clinical Psychology, Occupational Therapy, Psychological Therapy Qualification, Speech and Language Therapy, Physiotherapy.)
• Professional registration/accreditation with a recognised body.
  
  

Experience

Essential

• Experience of working collaboratively with service users and their families/carers, clinicians, managers and leaders including using goal-based care and routine outcome measures in practice.
• Experience of Inter-agency working at a management level with successful track record of influencing and maintaining good working relationships
• Experience of delivering specialist clinical services for children with complex health conditions
• Experience of operational leadership
• Experience of supervising and managing others, leading and managing multi-disciplinary teams and developing positive supervisory relationships with a range of Health professionals
• Experience of integrating principles of human rights diversity and inclusion in clinical and leadership practice
• Experience of managing recruitment processes including staff appraisals, performance and sickness management, investigations, recruitment processes
• Experience of safeguarding children and ensuring the safety of young people in partnership with other agencies as appropriate.
• Experience of using data to improve services
• Experience of initiating, organising and planning inter-agency meetings including those related to complex clinical matters
• Experience of managing complaints, incidents, risks and financial payments.
• Experience of budgetary responsibility and effective financial management
• Experience in leadership in planning and implementing service development and change within a clinical / social care setting.
• Management of service user participation and involvement in services and implementation of service change as a result of feedback.
• Experience of developing and implementing policies and strategies
• Experience of collaborative leadership and staff engagement
• Working effectively within the local and national political environment.
  
  

Essential

Knowledge, skills and abilities

• Ability to drive across Devon.
• To contribute to manager on-call rota, as required
• An Enhanced DBS Check will be required for this role
  
  

Person Specification

Essential

• Ability to drive across Devon.
• To contribute to manager on-call rota, as required
• An Enhanced DBS Check will be required for this role
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Devon Partnership NHS Trust

Address

Children & Family Health Devon

Bittern Road

Sowton Industrial Estate

Exeter

EX2 7FW

Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Devon Partnership NHS Trust

Address

Children & Family Health Devon

Bittern Road

Sowton Industrial Estate

Exeter

EX2 7FW

Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)

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