Operations Manager

Advanced Electricity Networks; Essex; On-site; GBP 55,000 - 75,000; Full time

Job summary

Advanced Electricity Networks (AEN) is seeking an experienced Operations Manager to oversee the end-to-end delivery of ICP projects from design approval through energisation. You will ensure safe, compliant, and timely delivery in line with AEN standards, while leading health & safety, fault management, and stakeholder coordination to maintain network reliability and operational excellence.

The ideal candidate will live within commuting distance of our Head Office in Braintree, Essex.

Qualifications

• Operational experience within utilities in IDNO/DNO/ICP environment.
• Management or supervisory experience.
• Strong technical audit and report-writing skills.
• Hold relevant certifications.
• Experience promoting a positive Health & Safety culture with CDM knowledge.
• Ability to work collaboratively in a fast-paced, deadline-driven environment.
• Solid understanding of fault management, incident response, and network restoration.

Responsibilities

• ICP Project Adoption: Manage the efficient adoption and delivery of ICP projects through to energisation in line with AEN standards.
• Health & Safety: Lead and enforce a strong health and safety culture, ensuring full statutory and regulatory compliance.
• Right to Make Live: Oversee the RTML process to ensure safe, compliant, and timely network connections.
• Fault Management: Manage fault response and restoration to maintain network reliability and customer confidence.
• Operational Compliance: Ensure all operations meet licence, technical, and accreditation requirements.
• Stakeholder Management: Coordinate effectively with ICPs, contractors, DNOs, and internal teams to drive performance.

Skills

Can-do attitude

Customer service

Team player

Report-writing

Stakeholder coordination

Fault management

Health & safety culture

Education

Relevant certifications

CDM knowledge

Tools

SAP

Job description

Licenced by industry regulator Ofgem, Advanced Electricity Networks (AEN) is a trusted Independent Distribution Network Operator (IDNO). We own, maintain and expand electricity distribution assets, ensuring a safe, reliable and secure network for our customers across the UK.

Our Vacancy

We are looking for an experienced Operations Manager to oversee the end-to-end delivery of ICP projects from design approval through to energisation. The successful candidate will ensure safe, compliant, and timely delivery in line with AEN standards, while leading health & safety, fault management, and stakeholder coordination to maintain network reliability and operational excellence.

The ideal candidate will live within commuting distance of our Head Office in Braintree, Essex. However flexibility may be available for the right candidate.

This is a fantastic opportunity for someone with SAP experience who is ready for a new challenge in a growing start-up environment, offering a more agile working environment, greater autonomy and the chance to work on brand-new electricity networks.

What you will be doing

• ICP Project Adoption: Manage the efficient adoption and delivery of ICP projects through to energisation in line with AEN standards.
• Health & Safety: Lead and enforce a strong health and safety culture, ensuring full statutory and regulatory compliance.
• Right to Make Live: Oversee the RTML process to ensure safe, compliant, and timely network connections.
• Fault Management: Manage fault response and restoration to maintain network reliability and customer confidence.
• Operational Compliance: Ensure all operations meet licence, technical, and accreditation requirements.
• Stakeholder Management: Coordinate effectively with ICPs, contractors, DNOs, and internal teams to drive performance.

What we are looking for

• A proactive professional with a strong “can-do” attitude and a commitment to first-class customer service.
• Proven operational experience within the utilities ideally within an IDNO, DNO, or ICP environment
• Previous experience in a management or supervisory role.
• Strong technical audit capability with clear and concise report-writing skills.
• Hold relevant certifications.
• Demonstrated experience in promoting and sustaining a positive Health & Safety culture with sound knowledge of CDM and industry best practice.
• A team player with the ability to work collaboratively in a fast-paced, deadline-driven environment.
• Solid understanding of fault management, incident response, and network restoration.

Full details are available on our careers page: Operations Manager vacancy