Operations Manager

Clearline Recruitment Ltd; England; On-site; GBP 35,000 - 41,000; Full time

Job summary

A leading organization is seeking an Operations Manager to support their growth and social mission. This full-time role, based in Portslade, includes responsibilities like leading a team of 12 and ensuring operational excellence, with opportunities for national and international travel. The ideal candidate is experienced in high-pressure environments and has strong Excel skills.

Benefits

25 days holiday plus additional days for service

Flexible working arrangements

Free onsite parking

Fruit, tea & coffee provided

Regular social activities

Pension scheme

Qualifications

• Proven experience in fast-paced operations environment.
• Advanced Excel skills including macros and database connections.
• Experience leading and developing teams.

Responsibilities

• Support the Operations Director in delivering the commercial strategy.
• Provide leadership to a team of 12, promoting collaboration.
• Monitor operational KPIs and improve data visibility.

Skills

Multitasking

Communication

Advanced Excel

Job description

Role: Operations Manager
Location: Portslade (with national and international travel)
Hours: Full–time, 35 hours per week (occasional evenings/weekends required)
Pay: 35,745 – 40,221 per annum (NJC PO1–PO2)

An excellent opportunity has arisen for an Operations Manager to join one of our longstanding clients, a purpose–driven organisation with a strong social mission and international reach, based in Portslade.

Benefits:

• 25 days holiday (plus an additional day for each year of service, up to 5 years)
• Flexible working arrangements
• Free onsite parking
• Fruit, tea & coffee provided
• Regular social activities
• Pension scheme

The Requirements:

• Proven experience in a fast–paced, target–driven operations environment
• Strong multitasking and communication skills
• Advanced Excel skills, including macros and database connections
• Experience leading, motivating and developing teams
• Ability to manage multiple priorities and drive performance improvements
• Full driving license and access to a suitable vehicle (desirable but not essential)

The Role:

• Support the Operations Director in delivering the commercial strategy and achieving programme targets
• Provide day–to–day leadership and support to a team of 12, promoting collaboration and accountability
• Monitor operational KPIs and performance using dashboards and internal systems
• Improve data visibility and reporting, including producing insights from CRM and multiple data sources
• Represent the organisation at international events and network meetings
• Conduct overseas audits and analyse survey results to report on satisfaction trends and operational challenges
• Manage team resource allocation, holiday planning and ensure service continuity
• Uphold a personable and supportive leadership style, fostering a culture of excellence and continuous improvement

If you're keen to join an exceptional team within an organisation that values cross–cultural exchange, operational excellence, and social impact, then please apply to this Operations Manager role below or call Chloe McCausland on (phone number removed) between 9am – 5:30pm.