Operations Manager

ZipRecruiter; England; On-site; GBP 75,000; Full time

Job summary

An established industry player is seeking a dynamic Operations Manager to lead their fire safety division. This role offers the chance to manage a significant business unit, ensuring operational excellence and client satisfaction. You will oversee contracts, manage teams, and maintain high standards of safety and quality. The ideal candidate will possess strong organisational and interpersonal skills, with a proven track record in contract delivery and project management. This is a fantastic opportunity for those looking to advance their careers in a growing compliance business that values development and teamwork.

Qualifications

• Experience in managing contracts with a focus on safety, time, cost, and quality.
• Proficient in financial management and able to manage multiple projects.

Responsibilities

• Lead the fire safety division with operational and strategic oversight.
• Ensure excellent customer experience and manage subcontractors effectively.

Skills

Organisational Skills

Interpersonal Skills

Client Contract Delivery

P&L Management

Project Management

Communication Skills

Health and Safety Management

Creating a Work Safe Culture

Flexibility and Teamwork

Tools

Microsoft Word

Microsoft Outlook

MS Projects

Job description

Job Description

Operations Manager

£75,000 + Package

London / Southeast

Active & Passive Fire Safety

The Business:

Leading Compliance business specialising in fire safety and electrical maintenance. Supporting Local Authority clients across London and the Southeast - councils, housing associations, education, blue light etc.

The Role:

Working for a leading compliance business with a true appetite for growth, the successful Operations Manager will be managing the fire safety division reporting in to the overall Divisional Operations Director.

Taking full control, the successful Operations Manager will have full operational, commercial and strategic leadership of a business unit worth £17m PA. The bulk of the work carried out will be both Active and Passive Fire maintenance contracts.

Experience:

As an Operations Manager you will take overall responsibility for the business unit with support from the Operations Director.

This is a fast-paced role which requires excellent organisational and interpersonal skills, and will involve:

1. Managing contracts to achieve targets in respect of safety, time, cost, quality and customer satisfaction.
2. Managing DLO, sub-contractors and processes to ensure that all works are controlled and delivered within the time frames required and that they meet the minimum standard set by the Clients KPI's.
3. Ensuring an excellent customer experience at all times.

Key skills required include:

1. Experience in completing construction phase plans.
2. Client contract delivery, customer relationships and management of relevant teams.
3. P&L, cash flow and costs management.
4. Creating a work safe culture.
5. Able to manage others to deliver multiple projects at the same time.
6. Good communicator with experience dealing with clients and subcontractors.
7. Proficient IT skills, including Microsoft Word and Outlook.
8. Able to produce construction programmes (MS Projects ideally).
9. A flexible, 'can do' attitude and the desire to work as part of a team.
10. Able to produce and deliver progress reports.
11. Must be able to manage H&S, quality, and programme performance on their projects via their management team.

This is a fantastic opportunity for someone who wants to see real career progression and is keen to work with a business that is constantly growing and developing.