Operations Manager

Otter Jobs; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading law firm in Basingstoke is seeking an experienced Operations Manager to oversee business operations, ensure efficiency, and lead a team of 5-8 managers. The role requires a strong operations management background, excellent financial acumen, and proven team leadership skills. This position offers a competitive salary and the opportunity to make a significant impact within the organization.

Qualifications

• Strong operations management background, ideally within legal or professional services.
• Excellent financial and commercial acumen.
• Proven ability to deliver process improvements.
• Experienced team leader with outstanding communication skills.

Responsibilities

• Overseeing finance operations (billing, collections, credit control).
• Managing facilities, office services, and infrastructure across multiple sites.
• Leading on compliance, HSE, and risk management.
• Streamlining processes and using technology to improve efficiency.
• Driving high standards of client and internal service delivery.

Skills

Operations management

Financial acumen

Process improvement

Team leadership

Communication

Job description

Operations Manager Legal Sector

Basingstoke Full-time Competitive Salary & Benefits

We re seeking an experienced Operations Manager to join a leading full-service law firm. This is a senior role where you ll oversee the business operations that keep a modern legal practice running smoothly from Finance and Facilities to IT Contracts, HSE, and Administration.

Working closely with the leadership team, you ll ensure seamless day-to-day operations while driving improvements in efficiency, cost management, and client service. You ll also lead and develop a team of 5 8 managers, fostering a culture of accountability, collaboration, and continuous improvement.

Key responsibilities include:

• Overseeing finance operations (billing, collections, credit control).

• Managing facilities, office services, and infrastructure across multiple sites.

• Leading on compliance, HSE, and risk management.

• Streamlining processes and using technology to improve efficiency.

• Driving high standards of client and internal service delivery.

About you:

• Strong operations management background, ideally within legal or professional services.

• Excellent financial and commercial acumen.

• Proven ability to deliver process improvements.

• Experienced team leader with outstanding communication skills.

This is a fantastic opportunity to make a real impact in a respected law firm, shaping operations to support growth and success.

Apply today to take the next step in your operations career.