Operations Manager

Driver Hire Borders; Cumbernauld; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A leading retail operation is seeking an Operations Manager in Cumbernauld. The role involves overseeing both in-store and online operations, ensuring high standards and service excellence. Successful candidates will have proven leadership skills and a strong ability to execute plans in a fast-paced environment. This position offers competitive pay and benefits including discounts, a bonus scheme, and wellbeing services.

Benefits

15% colleague discount at Asda

Discretionary bonus scheme

Access to an electric car scheme

Free eye tests

Colleague recognition programs

Qualifications

• Proven track record in leading diverse teams and delivering operational excellence.
• Experience in a fast-paced environment with high attention to detail.
• Excellent communication skills to adapt your approach depending on your audience.

Responsibilities

• Drive service excellence across both store and online operations.
• Ensure high operational standards and foster a high-performance culture.
• Oversee all operations at times, working a three-week rolling rota.

Skills

Adaptability

Leadership

Communication

Job description

Job Title

Operations Manager

Location

Cumbernauld

Employment Type

Full time

Contract Type

Permanent

Shift Pattern

Days shift

Hours per Week

45

Salary

Competitive salary plus benefits

Category

Store Operations

Closing Date

4 August 2025

About the Role

Retail is ever-changing, and as we continue to transform our stores and grow our online proposition to meet increasing customer demand, we are looking for customer-focused leaders to drive service excellence across both store and online operations. Our Operations Managers are key to executing our future strategy and are responsible for leadership and profitability of online operations, the food hall, nights, and warehouse operations. The successful candidate will ensure high operational standards, foster a high-performance culture, and deliver an outstanding shopping experience for both in-store and online customers. You will work a three-week rolling rota including weekends, evenings, and late nights and may be solely responsible for the store at times, requiring confidence in overseeing all operations.

About You

You will have a proven track record in leading diverse teams, delivering operational excellence, and working in a fast-paced environment. Adaptability, attention to detail, and effective plan execution are essential. You will have an engaging leadership style, be a strong coach and mentor, and influence at all levels. Excellent communication skills and the ability to adapt your approach depending on your audience are also important. This role offers the opportunity to be part of retail transformation and make a daily difference to customer experience both in-store and online.

How to Apply

Apply today by completing an online application.

Benefits

• 15% colleague discount at Asda from day 1 for you and a nominated user
• Discretionary bonus scheme
• Access to an electric car scheme
• Free eye tests
• Discounts on Asda services (Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover)
• Wagestream: flexible pay, income tracker, financial coaching, savings account
• Company pension
• Wellbeing services including virtual GP, EAP, counselling, legal, mortgage, cancer, and bereavement support
• Inclusion networks to promote diversity and inclusion
• Parental leave policies including maternity, paternity, shared parental, neonatal care, and fertility support
• Colleague recognition programs
• Special offers and discounts on various services and activities