Operations Manager

Henriksen Studio; City Of London; On-site; GBP 40,000 - 80,000; Full time

Job description

ROLE: Operations Manager

LOCATION: Central London

TYPE:Permanent / Full time

PACKAGE: Competitive plus benefits

REPORTS TO:CEO

About The Role

At Henriksen Studio, we thrive in a fast-paced, collaborative environment, where talented engineers and architects with international expertise come together to create exceptional projects. We are seeking a dynamic and results-driven Operations Manager to oversee and optimise the day-to-day operations of our growing business. This role is crucial to ensuring efficiency across all functions, fostering a collaborative workplace culture, and driving sustainable growth. You will work closely with leadership to align our operations with business goals, drive continuous improvement, and help build a positive, high-performing culture as we grow. The ideal candidate will be a strategic thinker, skilled organiser, and proactive problem-solver who thrives in a fast-paced, hands-on environment.

Why Henriksen Studio?

• People-Centric: We value our team and foster an inclusive environment where everyone can thrive.
• Innovative & Future-Focused: We challenge the status quo with bold ideas.
• Growth Opportunities: There is the potential to expand your career in a dynamic and evolving field.

What We Offer

• Competitive salary
• 25 days annual leave plus bank holidays
• Holiday buy back scheme
• Healthcare cover
• Life insurance
• Season ticket loans
• Cycle to work scheme

Key Responsibilities

• Plan, coordinate, monitor, and optimise day-to-day operations to ensure smooth and efficient workflows across the business.
• Develop and implement operational processes, policies, and procedures to support growth, enhance productivity and reduce costs.
• Oversee vendor and supplier relationships.
• Collaborate with project leads to ensure alignment with business goals.
• Analyse operational performance metrics and prepare regular reports for leadership.
• Manage budgets and allocate resources effectively.
• Ensure compliance with health, safety, and regulatory standards.
• Lead, support, and motivate team members to promote a strong, high-performance, collaborative operational culture.
• Identify opportunities for innovation and growth within operational processes.
• Ensure documentation is accurate, consistent and compliant.

Your Profile

Organised, proactive, and practical you enjoy making things run smoothly. Strategic and systems-minded, with the ability to translate big-picture goals into operational solutions. Comfortable in a fast-paced, entrepreneurial environment. Collaborative and confident working across functions and with senior leadership. Hands-on and solution-focused, with a flexible, can-do attitude. Passionate about creating structure, clarity, and consistency as part of a growing business.

Preferred Skills & Experience

• Proven experience as an Operations Manager or in a similar role, preferably in a small or growing business environment.
• Experience developing and implementing new systems or processes.
• Strong organisational and leadership skills, with the ability to manage multiple priorities.
• Excellent problem-solving and decision-making abilities.
• Experience working in project-based or consultancy-style businesses.
• Proficiency in project management and process improvement methodologies.
• Familiarity with relevant software tools (e.g., ERP, CRM, or inventory management systems).
• Strong communication and interpersonal skills, with a collaborative mindset.
• Knowledge of project or process management methodologies (e.g. Lean, Agile, Six Sigma) is a plus.
• A bachelor's degree in Business Administration, Operations Management, or a related field (preferred but not mandatory).

About Us

Henriksen Studio is a leading consultancy in façade engineering and Passivhaus design, dedicated to innovative, sustainable solutions for high-rise buildings. Our mission is to create efficient, net-zero buildings that inspire and promote sustainability.

Equality & Accessibility

We are committed to creating a diverse and inclusive workplace. Please click the Apply button and we will review your application as soon as possible.