Operations Manager

Biscuit Recruitment; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A fast-growing company in the flexible workspace sector is seeking an Operations Manager to join the team. This role involves overseeing back-office operations across various functions, managing suppliers, and ensuring health and safety compliance. The ideal candidate should have broad operational experience, preferably in hospitality, and possess a hands-on, proactive approach.

Qualifications

• Broad operational experience across small to mid-sized businesses.
• Hands-on approach with a proactive, can-do attitude.
• Experience working under pressure and juggling multiple priorities.

Responsibilities

• Oversee day-to-day running of sites, ensuring facilities are operational.
• Manage third-party suppliers and support front of house teams.
• Track operational budgets and manage supplier costs.

Skills

Operational efficiency

Stakeholder management

Problem-solving

Adaptability

Client service

Job description

A fast-growing business operating across the flexible workspace and commercial property sector is seeking a capable, hands-on Operations Managers to join its team immediately. This is a rare opportunity to gain exposure across multiple business functions in a dynamic, entrepreneurial environment.

Reporting into senior operational leads, you’ll play a key role in supporting the smooth running of back-office operations across: HR, Recruitment, IT, Facilities

You’ll thrive here if you’re solutions-focused, confident in fast-paced environments, and enjoy rolling up your sleeves to get stuck in. This is ideal for someone who’s organised, adaptable, and keen to make an impact during a period of rapid scale and change.

Responsibilities will include:

• Oversee day-to-day running of sites, ensuring facilities are clean, safe, and operational
• Manage third-party suppliers (cleaning, security, maintenance, IT)
• Support front of house teams to deliver high-quality client service
• Coordinate IT setups, troubleshoot basic issues, and liaise with providers
• Ensure health & safety compliance, including risk assessments and fire drills
• Track and manage operational budgets, invoices, and supplier costs
• Oversee smooth client move-ins, workspace readiness, and onboarding experience
• Identify and implement operational improvements to enhance efficiency

What We're Looking For:

• Broad operational experience across small to mid-sized businesses
• Hospitality industry experience advantageous
• Hands-on approach with a proactive, can-do attitude
• Experience working under pressure and juggling multiple priorities
• Proven team and stakeholder management
• A mindset of ownership, accountability, and efficiency
• Confidence working with budgets and operational costs