Operations Manager

MorePeople; City Of London; On-site; GBP 43,000 - 52,000; Full time

Benefits offered by this job

26 days holiday

Bank holidays

Healthcare cash plan

Employee Assistance Programme

Cycle to Work

Training and development

Pension scheme

Job summary

MorePeople is seeking an Operations Manager to lead warehouse operations across two London sites in Acton, ensuring food moves efficiently from intake to redistribution. This role emphasizes safety, compliance, and high-performance leadership within a charity logistics environment.

You will manage frontline managers and warehouse staff, drive continuous improvement, and implement new systems and processes while promoting a culture of accountability and collaboration. Competitive benefits apply.

Qualifications

• Experience leading warehouse, logistics or distribution teams.
• Strong coaching and people development skills.
• Hands-on manager with shop-floor presence and change leadership.

Responsibilities

• Lead day-to-day warehouse operations across two London sites.
• Manage frontline managers and warehouse colleagues.
• Drive continuous improvement across safety, compliance, efficiency and service.
• Improve operational planning, stock control and warehouse processes.
• Support the implementation of new systems and ways of working.
• Build a culture of accountability, collaboration and high performance.

Skills

Warehouse leadership

Team development

Process improvement

Change management

Shop-floor presence

Safety and compliance

Job description

Operations Manager

Warehousing & Logistics | Food | Acton, London

Salary: £47,500 + Benefits

Make Your Work Matter

Some organisations exist to generate profits. Others exist to create positive change.This is an opportunity to join a growing food redistribution charity that rescues surplus food and delivers it to communities across London, helping tackle food poverty while reducing waste. Through its warehouse and distribution operation, the organisation provides the equivalent of more than one million meals every month and is entering an exciting new phase of growth and development.

The Role

Reporting to the Operations Director, you'll lead warehouse operations across two London sites, ensuring food moves efficiently from intake through to redistribution. citeturn3search1

Key responsibilities include:

• Leading day-to-day warehouse operations across multiple sites.
• Managing and developing a team of frontline managers and warehouse colleagues.
• Driving continuous improvement across safety, compliance, efficiency and service.
• Improving operational planning, stock control and warehouse processes.
• Supporting the implementation of new systems and ways of working.
• Building a culture of accountability, collaboration and high performance.

What We're Looking For

We're looking for a people-focused operational leader who can bring energy, structure and positive change to a fast-paced environment.

You'll Need

• Experience managing warehouse, logistics, distribution or operational teams.
• Strong leadership skills with the ability to coach, develop and engage people.
• Experience improving processes, performance and operational standards.
• The confidence to implement change while bringing teams with you.
• A hands-on management style with strong shop-floor presence.
• A passion for purpose-led organisations and making a tangible difference.

What's In It For You?

• A chance to join a growing organisation at an exciting stage of its journey.
• A collaborative, values-driven culture.
• 26 days' holiday plus bank holidays.
• Healthcare cash plan.
• Employee Assistance Programme.
• Cycle to Work Scheme.
• Training and development opportunities.
• Competitive pension contribution.