Operations Manager

TRIA; Chelmsford; On-site; GBP 42,000 - 65,000; Full time

Job summary

TRIA is seeking an experienced Operations Manager to lead the safe, efficient and profitable delivery of traffic management across the region. You will own the operation, lead teams, manage fleet and resources, and build strong client and authority relationships.

The role emphasizes safety, compliance, and continuous improvement with autonomy to influence outcomes and ensure the UK road network remains moving safely and efficiently.

Qualifications

• Management experience in traffic management, highways or utilities.
• Strong leadership and people management skills.
• Excellent planning, organisational and communication abilities.
• Good commercial and financial awareness.
• Experience with health and safety compliance.
• Full UK driving licence.

Responsibilities

• Lead day-to-day traffic management operations, ensuring safety, timeliness and high standards.
• Promote safety-first culture and ensure compliance with legislation and industry standards.
• Lead, motivate and develop operational teams and supervisors.
• Build and maintain relationships with clients, local authorities and stakeholders.
• Manage budgets and control labour, fleet, plant and subcontractor costs.
• Collaborate with planning to optimise vehicle, plant and resource use.
• Monitor KPIs and SLAs and drive continuous improvement.

Skills

Leadership

People management

Planning

Communication

Commercial awareness

Health and safety compliance

Full UK driving licence

Job description

We’re looking for an experienced Operations Manager to lead the safe, efficient and profitable delivery of traffic management operations across the region. You’ll take ownership of the operation, leading teams, managing fleet and resources, and building strong relationships with clients and local authorities. This is a genuine leadership role with real autonomy to make your mark.

What you’ll be doing

• Leading day-to-day traffic management operations, making sure work is delivered safely, on time and to a high standard
• Promoting a strong safety-first culture and ensuring full compliance with legislation and industry standards
• Leading, motivating and developing operational teams and supervisors
• Building and maintaining strong relationships with clients, local authorities and stakeholders
• Managing budgets and controlling labour, fleet, plant and subcontractor costs
• Making the most of vehicles, plant and resources, working closely with the planning team
• Monitoring performance against KPIs and SLAs and driving continuous improvement

What we’re looking for

• Management experience in traffic management, highways, utilities, civil engineering or a similar operational environment
• Strong leadership and people management skills
• Excellent planning, organisation and communication skills
• Good commercial and financial awareness
• Experience managing health and safety compliance
• Full UK driving licence

It would be great if you also have

• NHSS Sector Scheme knowledge
• IOSH Managing Safely or NEBOSH
• Multi-site or project management experience

You’ll be joining a business that puts safety and its people first, invests in your development, and gives you the chance to play a key role in keeping the UK’s road network moving safely and efficiently.

If you’re a decisive, results-driven leader looking for your next challenge, we’d love to hear from you.