Operations Manager

Driver Hire Borders; Chadderton; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Driver Hire Borders is seeking an Operations Manager to drive excellence in store and online operations in Chadderton. This role requires strong leadership skills and operational expertise, with a focus on achieving high-performance standards. The successful candidate will lead diverse teams, ensure customer satisfaction, and work a flexible rota. Benefits include a competitive salary and various employee perks.

Benefits

15% colleague discount at Asda

Discretionary company bonus scheme

Enhanced electric car scheme

Free eye tests

Discounts on various Asda services

Wagestream flexible pay and financial coaching

Company pension

Wellbeing services including virtual GP, counselling, and legal support

Inclusion networks

Recognition programs

Qualifications

• Proven track record in leading diverse teams.
• Experience in a fast-paced retail environment.
• Strong coaching, mentoring, and communication abilities.

Responsibilities

• Overseeing operations in-store and online during shifts.
• Delivering high operational standards and service excellence.
• Ensuring outstanding shopping experiences for customers.

Skills

Leadership

Communication

Operational Excellence

Adaptability

Job description

Job Title

Operations Manager

Location

Chadderton

Employment Type

Full time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

45

Salary

Competitive salary plus benefits

Category

Store Operations

Closing Date

4 August 2025

About the Role

Retail is ever changing and as we continue to transform our stores for the future and grow our online proposition to meet increasing customer demand, we are looking for customer focused leaders to drive service excellence across both the store and our online operation. Our Operations Managers are integral to the successful execution of our future strategy and have overall accountability for the leadership and profitability of our online operation, the food hall, nights, and warehouse operations.

The successful applicant will be responsible for delivering the highest operational standards within these areas, enabling the delivery of a high-performance culture within their team. They will ensure both our in-store and online customers have an outstanding shopping experience. As part of the leadership team, you will work a three-week rolling rota including weekends, evenings, and late nights. You will also be responsible for overseeing operations in their entirety during shifts.

About You

You will have a proven track record in leading diverse teams, delivering operational excellence, and working in a fast-paced environment. You should be adaptable to change, detail-oriented, and able to execute plans effectively the first time. An engaging leadership style, strong coaching and mentoring abilities, and excellent communication skills are essential. You should be able to influence at all levels and be comfortable working independently when required.

Benefits

Alongside a competitive salary, you'll enjoy benefits such as:

• 15% colleague discount at Asda from day 1
• Discretionary company bonus scheme
• Enhanced electric car scheme
• Free eye tests
• Discounts on various Asda services
• Wagestream flexible pay and financial coaching
• Company pension
• Wellbeing services including virtual GP, counselling, and legal support
• Inclusion networks
• Parental leave policies
• Recognition programs
• Special offers and discounts on various services and activities

Apply today by completing an online application.