Operations Manager

Sodexo Group; Castle Cary; On-site; GBP 50,000 - 70,000; Full time

Job summary

Join Sodexo as an Operations Manager, leading service delivery across high-profile corporate contracts. In this pivotal role, you will drive operational excellence, oversee a team of 30, and champion safety and compliance in an innovative environment dedicated to improving quality of life.

Qualifications

• Proven experience in operational leadership within regulatory corporate environments.
• Strong commercial awareness and ability to drive performance.
• Demonstrated experience managing teams across complex service portfolios.

Responsibilities

• Act as the primary interface with key stakeholders across the client business.
• Ensure compliant and efficient delivery of FM services within a regulated environment.
• Monitor and improve operational performance, taking proactive steps where required.

Skills

Operational leadership

Commercial awareness

Team management

Effective communication

LEAN principles

Change management

Job description

Location: Castle Cary, Somerset, United Kingdom

Contract Type: Full-time, Permanent

Salary: Competitive + Benefits

About the Role

We are seeking an experienced Operations Manager to lead service delivery across a high-profile corporate contract. This is a key leadership role within our Corporate Services function, with responsibility for driving operational excellence and compliance across a diverse range of integrated soft services in a regulatory environment.

As the lead Sodexorepresentative for your business function, you will be accountable for theperformance, development, and transformation of service lines aligned to bothSodexo and client objectives.

Key Responsibilities

• Act as the primary interface with key stakeholders across the client business (Mars).
• Ensure compliant and efficient delivery of FM services within a regulated environment.
• Set clear priorities and lead circa 30 employees to meet business-critical needs.
• Monitor and improve operational performance, taking proactive steps where required.
• Drive transformation initiatives, continuous improvement and strategic service development.
• Champion safety, quality, and compliance with SHE and GxP obligations.
• Support and lead internal and external audits as required.
• Foster a culture of accountability, collaboration and development within your teams.

Ideal Candidate Profile

• Proven experience in operational leadership within regulatory corporate environments.
• Strong commercial awareness and ability to drive performance.
• Demonstrated experience managing teams across complex service portfolios.
• Effective communicator with the ability to influence at all levels.
• Skilled in building and developing high-performing teams.
• Familiarity with LEAN principles, transformation initiatives, and service innovation.
• Experience in managing change, mentoring others, and delivering strategic objectives.

Why Join Sodexo?

Sodexo is a globalleader in integrated facilities and workplace services, improving the qualityof life for millions every day. As part of our Corporate Services segment, youwill play a vital role in delivering excellence to one of the world’s most recognisedand innovative clients.

We offer acollaborative culture, opportunities for career growth, and a commitment tocreating an inclusive and values-led working environment.

Ready to lead transformation in one of the UK’s mostdynamic FM environments?

Apply today tobecome part of a purpose-driven organisation where your leadership makes ameasurable impact.