Operations Manager

TXM Recruit Limited; Burton upon Trent; On-site; GBP 50,000; Full time

Job summary

A leading UK transport company seeks an Operations Manager to oversee the day-to-day running of their Burton depot. The role involves ensuring compliance and efficiency while leading a team across multiple functions. Candidates should have supervisory experience in the transport sector, excellent leadership skills, and a focus on customer satisfaction. A Managers CPC in Passenger Transport is desirable. This role may require flexibility across anti-social hours.

Qualifications

• Proven experience in a supervisory or management role ideally within the bus, coach, or wider transport sector.
• Excellent leadership skills with the ability to motivate, support, and develop teams.
• Strong organisational and problem-solving skills with a focus on efficiency and customer satisfaction.
• Good IT and reporting skills.
• Managers CPC in Passenger Transport (National/International) is highly desirable.

Responsibilities

• Lead and manage depot operations, ensuring punctual, reliable, and safe services.
• Monitor driver performance, compliance with regulations, and adherence to company policies.
• Manage scheduling, rostering, and resource allocation to optimise service delivery.
• Support and develop front-line supervisors and drivers.
• Ensure compliance with transport legislation, including DVSA and local authority requirements.
• Analyse performance data to drive continuous improvement.
• Manage budgets, cost control, and operational KPIs.

Skills

Supervisory experience in transport sector

Leadership skills

Organisational skills

Problem-solving skills

IT and reporting skills

Managers CPC in Passenger Transport

Job description

Job title: Operations Manager

Location: Burton

Salary: £50,000 per year

Reporting to: Depot Manager

As Operations Manager, you will play a key role in overseeing the day‑to‑day running of our Burton depot and services. You will ensure our operations are compliant, efficient, and customer‑centred, while leading and supporting staff across driving, scheduling, and supervisory functions. Due to the nature of the role the successful candidate will need to be flexible and prepared to work the required hours to meet the needs of the business, which may include anti‑social hours.

Operations Manager Duties

• Lead and manage depot operations, ensuring punctual, reliable, and safe services.
• Monitor driver performance, compliance with regulations, and adherence to company policies.
• Manage scheduling, rostering, and resource allocation to optimise service delivery.
• Support and develop front‑line supervisors and drivers, fostering a positive working culture.
• Liaise with engineering, HR, and commercial teams to deliver joined‑up operational performance.
• Ensure compliance with transport legislation, including DVSA and local authority requirements.
• Analyse performance data to drive continuous improvement in efficiency and customer service.
• Manage budgets, cost control, and operational KPIs.

Operations Manager Skills

• Proven experience in a supervisory or management role ideally within the bus, coach, or wider transport sector.
• Excellent leadership skills with the ability to motivate, support, and develop teams.
• Strong organisational and problem‑solving skills with a focus on efficiency and customer satisfaction.
• Good IT and reporting skills.
• Managers CPC in Passenger Transport (National/International) is highly desirable.

If you’re a Manager looking to move into the bus industry, please click to apply