Operations Manager

Harbour Hotels; Bristol; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join Bristol Harbour Hotel as an Operations Manager, where you will lead hotel operations, ensuring guest satisfaction and effective business strategies. This role demands strong leadership in a luxury environment, providing numerous benefits including discounts and career progression opportunities.

Benefits

Discounted room rates for all Crew

25% discount on food and drink

Mental health and wellbeing support

24/7 GP services

Meals included on duty

Personalised training and promotion pathways

Qualifications

• Previous experience in a 5-star environment is desirable.
• Passion for hospitality and keen attention to detail are essential.

Responsibilities

• Deliver strategies and provide exemplary leadership.
• Ensure all operational targets are met and exceeded.
• Support the General Manager and deputise in their absence.

Skills

Leadership

Attention to Detail

Hospitality

Job description

Social network you want to login/join with:

• Operations Manager
• Bristol Harbour Hotel & Spa
• 40 Hours a week
• Competitive salary
• Bonus
• Plus Tips

The role…

As Operations Manager, you will be the strategic business leader for the hotel, responsible for delivering strategies, providing exemplary leadership to ensure all targets are met and exceeded, and being a true people’s champion. This role involves every aspect of hotel operation, crucial to the commercial viability and guest satisfaction. The Operations Manager will support the General Manager and deputise in their absence. Passion for hospitality and keen attention to detail are essential. Previous experience in a 5-star environment is desirable.

Who we are…

Bristol Harbour Hotel is an elegant 19th-century property with an impressive façade, located in the heart of Bristol’s historic Corn Street, occupying the former Lloyds and Midland Bank locations. It features 42 bedrooms, a subterranean HarSPA, Harbour Kitchen Restaurant, and a speakeasy-inspired Gold Bar. The hotel offers three flexible meeting and event rooms for up to 400 attendees.

What’s in it for you…

Discounts

• Discounted room rates for all Crew across Harbour Hotels
• 25% discount on food and drink in our bars and restaurants
• 25% discount on HarSPA and Temple Spa treatments

Health & wellbeing

• Mental health and wellbeing support for you and your family
• 24/7 GP services
• Personalised nutrition & fitness advice
• Online health checks
• Group Life Cover

Reward & recognition

• Incentive schemes and opportunities to attend Harbour Heroes awards

Development

• Career progression opportunities within Harbour Hotels
• Personalised training and internal promotion pathways

The usual bits

• Meals included on duty
• Competitive salary
• Unique uniforms designed for Harbour Hotels