Operations Manager

RG Setsquare; Bristol; On-site; GBP 50,000 - 59,000; Full time

Job summary

A leading recruitment agency in Bristol is seeking an experienced Operations Manager to oversee a high-profile PFI contract. The role demands strong leadership in managing multi-site operations, ensuring compliance, and fulfilling contractual obligations. Ideal candidates will have a background in contract management, stakeholder engagement, and delivering results. This permanent position offers an exciting opportunity to work in a dynamic public sector environment.

Qualifications

• Minimum 2 - 3 years' experience managing PFI contracts, ideally in the public sector.
• Proven leadership in complex, multi-site operations with strong stakeholder engagement skills.
• Proven ability to manage budgets and deliver results.

Responsibilities

• Lead delivery of a multi-site PFI contract, ensuring compliance.
• Oversee budgets, service delivery, and performance across sites.
• Support and develop Site Managers for compliance and satisfaction.
• Manage supplier relationships ensuring KPIs and SLAs are met.
• Ensure health and safety standards are maintained.

Skills

Contract management

Stakeholder engagement

Budget management

Leadership

Compliance

Education

Technical or FM qualifications (IWFM, NEBOSH preferred)

Job description

Overview

Position: Operations Manager
Location/Region: Bristol
Salary Range: £50,000 - £59,000

RGsetsquare recruitment is working with FM Companies who are responsible for managing a mixture of reactive and planned maintenance contracts across UK. We're offering an exciting opportunity for an experienced Operations Manager to lead a high-profile Private Finance Initiative (PFI) contract across Avon & Somerset. This role is ideal for someone with a strong background in PFI contract management, who can confidently navigate the complexities of compliance, lifecycle planning, and stakeholder engagement within a public sector environment. You'll lead a team of up to 20, ensuring operational excellence and contractual performance across three critical sites.

What you will do

• Lead the delivery of a multi-site PFI contract, ensuring full compliance with contractual obligations and lifecycle planning
• Oversee budgets, service delivery, and performance across three sites, with a focus on long-term value and sustainability
• Support and develop Site Managers, ensuring statutory compliance and client satisfaction
• Manage supplier relationships and ensure contract KPIs and SLAs are met
• Ensure health and safety standards are met across all sites
• Plan and deliver annual work schedules and long-term lifecycle plans
• Lead monthly client meetings and performance reviews
• Promote a culture of compliance, governance, and customer-centric service
• Analyse contract performance and cascade insights to site teams
• Conduct performance and development reviews and support staff wellbeing
• Drive continuous improvement and sustainability

What you will bring

• Minimum 2 - 3 years' experience managing PFI contracts, ideally within the public sector
• Proven leadership in complex, multi-site operations with strong stakeholder engagement skills
• Proven ability to manage budgets and deliver results
• Technical or FM qualifications (IWFM, NEBOSH preferred)
• Resilience, decision-making ability, and a customer-focused mindset

This is starting as soon as possible and is not freelance. It is not self employed. It is a permanent and secure role available for the right person as soon as possible.

Please feel free to apply directly via this advert. Your application will be sent to Rishabh Srivastava ((url removed)) directly who will be in touch shortly. Or, feel free to call Rishabh directly on (phone number removed).

RGsetsquare is acting as an Employment Agency in relation to this vacancy

Thanks

RG Setsquare is acting as an Employment Agency in relation to this vacancy