Operations Manager

Proprec; Birmingham; On-site; GBP 55,000 - 65,000; Full time

Job summary

A leading distribution organisation near Birmingham is seeking an exceptional Operations Manager to oversee the entire supply chain lifecycle. This strategic role involves leading teams across repair and logistics, embedding a data-driven continuous improvement culture, and preparing reports on operations and cost-saving measures. Ideal candidates will have extensive experience in supply chain management and a proven track record in transformation and leadership.

Benefits

Salary of up to GBP65,000

Annual bonus

Monthly car allowance

Qualifications

• Previous experience in end-to-end supply chain and logistics, especially in repair and refurbishment.
• Proven success driving transformation and embedding continuous improvement practices.
• Strong team leadership with coaching and performance management experience.

Responsibilities

• Own the entire supply chain operational lifecycle, from intake to reverse logistics.
• Lead high-performing teams across repair, warehousing, and logistics.
• Transform Repair & Workshop functions to meet OEM standards.
• Embed a data-driven continuous improvement culture using Six Sigma or equivalent.
• Prepare and present reports on supply chain operations.

Skills

End-to-end supply chain management

Transformation and continuous improvement

WMS systems knowledge

Team leadership and mentoring

Understanding of OEM warranty standards

Job description

On behalf of our client, a leading distribution organisation, we're recruiting an exceptional Operations Manager. The role is located within close proximity to Birmingham City Centre. What's in it for you as an Operations Manager?

• Salary of up to GBP65,000
• An annual bonus
• A monthly car allowance

This is not just an operational leadership role; it's a strategic and transformational position for a proven change-maker. You'll take ownership of the full supply chain lifecycle, from goods receipts through to warehousing, configuration, dispatch and logistics, to repair and refurbishments operations. As the Operations Manager, your key responsibilities include:

• Owning the entire supply chain operational lifecycle, from intake to reverse logistics
• Leading and inspiring high-performing teams across repair, configuration, warehousing, logistics, and supply chain administration - setting performance goals, conducting regular 1-1s and providing feedback
• Overseeing and transforming Repair & Workshop functions to meet OEM standards and deliver root cause analysis on service misses - ensuring the pipeline of work have resourced correctly and have the correct KPIs in place
• Embedding a data-driven continuous improvement culture using Six Sigma, Kaizen or equivalent methodologies
• Overseeing the supply chain and administration team and warehouse and goods inwards operations
• Preparing and presenting reports on the supply chain operations, cost saving measures and working to budgets
• Implementing data driven solutions to maximises efficiencies

We're seeking a strategic, results-driven Operations Manager who can lead people, transform processes and deliver performance across a fast-paced technical environment. Ideal candidates will bring:

• Previous experience in end-to-end supply chain and logistics, including knowledge of repair and refurbishment operations
• Proven success driving transformation and embedding continuous improvement practices
• Experience working with WMS systems, configuration processes, stock accuracy and logistics coordination
• An understanding of build to order and staging workflowsStrong team leadership with coaching, performance management and mentoring experience
• Familiarity with OEM warranty standards and workshop operations

INHS