Operations Manager

Fawkes & Reece Group; Birmingham; On-site; GBP 54,000 - 90,000; Full time

Benefits offered by this job

Company car or car allowance

26 days annual leave

8 Bank Holidays

Job summary

Fawkes & Reece Group are seeking a Senior Operations Manager to oversee refurbishment works for Social Housing across the West Midlands. The role focuses on compliance, brand leadership, and delivering high-quality projects on time and within budget.

You will lead Capital Works and Retrofit initiatives, including kitchens, bathrooms, windows/doors, and roofing, while building strong client relationships and mentoring the team for exceptional service delivery.

Qualifications

• Proven senior operations management experience in refurbishment projects.
• Experience on high-rise and high-risk buildings and retrofit works.
• SMSTS, Scaffold Inspection, CSCS Card, First Aid at Work, UK Driving Licence, PAS2035 experience.

Responsibilities

• Represent the company brand in the West Midlands, ensuring compliance and quality.
• Lead Capital Works and Retrofit teams on Kitchen & Bathrooms, Windows & Doors, Roofing.
• Monitor progress to meet timelines and budgets.
• Develop and maintain relationships with clients across the region.
• Recruit and mentor team members for high service delivery.

Skills

Leadership

Team management

Stakeholder management

Tools

SMSTS

Scaffold Inspection

CSCS Card

First Aid at Work

PAS2035 retrofit

UK Driving Licence

Job description

Reference: VAC-362801_1794236119
Posted: November 9, 2026

Senior Operations Manager position to cover refurbishment works within Social Housing in the West of the UK with a Tier 1 Contractor, you'll be covering various vonstruction refurbishment projects such as groundworks, internal & external reufbrishment, fire protection and so much more.

Have you been working in a similar role? Fancy a challenge?

What you'll be doing

• Covering the west midlands to represent the company brand, with a focus on compliance, team building and quality standards.
• Lead the teams in Capital Works and Retrofit such as Kitchen & Bathrooms, Windows & Doors, Roofing and more.
• Monitor progress of the schemes to ensure completion within timelines and budgets.
• Develop strong relationships with clients and continue to build the trust throughout the region.
• Recruit new members for the team and mentor to high levels of operational service delivery.

What you'll need

• Previous experience working in a similar role with a thorough management background.
• Involvement in schemes for high-rise and high-risk buildings, such as roofing, fire protection, groundwork's, structural works, internal refurbishments and more.
• SMSTS
• Scaffold Inspection
• CSCS Card
• First Aid at Work
• UK Driving Licence
• Experience of retrofit projects delivered to PAS2035

What you'll get

With a salary of up to £90k, you'll also receive a company car or car allowance to ensure you can travel to sites, offices and client meetings. On top you can enjoy 26 days annual leave with 8BH.

Working for this company, there's also an excellent maternity/paternity package alongside annual pay reviews. You'll also be set up on the private pension, life assurance, private healthcare and so much more.

Who you'll be working for:

Working at the centre of the social housing sector, you'll be a key member of a Tier 1 contractor who has recently been recognised as one of the best employers in Europe.

All employees are given the opportunities to progress internally and work to their strengths, you'll be sure to feel valued with this excellent company.