Operations Manager

Lord Search & Selection; Birmingham; On-site; GBP 55,000 - 65,000; Full time

Job summary

A forward-thinking healthcare provider in the West Midlands seeks an Operations Manager - Complex Care. This role involves leading a dedicated team, ensuring service delivery, and managing complex care packages to maintain high standards. With a competitive salary of £55,000 to £65,000 and a hybrid flexible working model, this opportunity is ideal for those eager to make a significant impact in complex care.

Benefits

Hybrid working model

Mileage expenses at 45p per mile

Qualifications

• Experience in complex care or homecare management is essential.
• Strong track record of exceeding financial performance and understanding CQC regulations.
• Experience in developing high-performing teams.

Responsibilities

• Lead the Community Care Lead team and manage performance through KPIs.
• Oversee daily operations to ensure service excellence and financial alignment.
• Develop relationships with stakeholders and drive continuous quality improvement.

Skills

Leadership

Problem Solving

Communication

Commercial Acumen

Job description

Are you passionate about delivering exceptional care and ready to lead a dedicated team? Our client is on the hunt for an Operations Manager - Complex Care to join their expanding team in the West Midlands. This role is perfect for someone who thrives in a dynamic environment and is eager to oversee complex care packages while ensuring top-notch care standards.

This exciting role offers a competitive salary ranging from 55,000 to 65,000 per year. Enjoy the flexibility of a hybrid working model and benefit from expensed mileage at 45p per mile. It's a fantastic opportunity for those looking to make a significant impact in the field of complex care.

Our client is a forward-thinking healthcare provider committed to delivering high-quality complex care services. They are dedicated to innovation and excellence, always striving to improve the care they provide to their clients.

As an Operations Manager - Complex Care, you will:

• Ensure excellent levels of service delivery.
• Lead and develop the Community Care Lead team.
• Manage performance by setting and achieving KPIs, conducting reviews, and overseeing team performance.
• Oversee daily operations and key processes to ensure operational excellence.
• Align financial performance with budget requirements and aim to exceed them.
• Develop and maintain relationships with internal and external stakeholders.
• Efficiently mobilise and onboard new business with clinical and operational teams.
• Collaborate with clinical, operational, and business development teams.
• Drive continuous quality improvement in line with the quality agenda.

Package and Benefits:
The Operations Manager - Complex Care will enjoy:

• Annual salary of 55,000 - 65,000.
• Hybrid working model.
• Mileage expenses covered at 45p per mile.

The ideal Operations Manager - Complex Care will have:

• A passion for high-quality complex care.
• Experience in complex care or homecare management.
• Commercial acumen with a track record of exceeding financial performance.
• Understanding of CQC regulations and legislative requirements.
• Strong leadership skills with experience in developing high-performing teams.
• Excellent communication and problem-solving abilities.

If you're experienced in roles such as Care Manager, Homecare Manager, Clinical Operations Manager, Healthcare Manager, or Community Care Manager, this Operations Manager - Complex Care position could be your next career move.

If you're ready to take on a challenging and rewarding role as an Operations Manager - Complex Care, this opportunity could be perfect for you. Join a dedicated team and make a real difference in the world of complex care. Click Apply now or call Ehsan at Leaders in Care on (phone number removed) to take the next step in your career!

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