Operations Manager

Leaders In Care Ltd; Birmingham; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

A leading healthcare provider seeks an Operations Manager - Complex Care in the North West Midlands. This role offers a competitive salary and a hybrid working model, focusing on delivering high-quality care and developing a dedicated team. Ideal candidates will have strong leadership skills, commercial acumen, and experience in complex care management.

Benefits

Hybrid working model

Mileage expenses covered at 45p per mile

Qualifications

• Experience in complex care or homecare management.
• Strong leadership skills in developing high-performing teams.
• Understanding of CQC regulations.

Responsibilities

• Ensure excellent service delivery and manage performance KPIs.
• Oversee daily operations for operational excellence.
• Develop and maintain relationships with stakeholders.

Skills

Leadership

Communication

Problem Solving

Commercial Acumen

Job description

Are you passionate about delivering exceptional care and ready to lead a dedicated team? Our client is on the hunt for an Operations Manager - Complex Care to join their expanding team in the North West Midlands. This role is perfect for someone who thrives in a dynamic environment and is eager to oversee complex care packages while ensuring top-notch care standards.

This exciting role offers a competitive salary ranging from £55,000 to £65,000 per year. Enjoy the flexibility of a hybrid working model and benefit from expensed mileage at 45p per mile. It's a fantastic opportunity for those looking to make a significant impact in the field of complex care.

Our client is a forward-thinking healthcare provider committed to delivering high-quality complex care services. They are dedicated to innovation and excellence, always striving to improve the care they provide to their clients.

As an Operations Manager - Complex Care, you will:

• Ensure excellent levels of service delivery.
• Lead and develop the Community Care Lead team.
• Manage performance by setting and achieving KPIs, conducting reviews, and overseeing team performance.
• Oversee daily operations and key processes to ensure operational excellence.
• Align financial performance with budget requirements and aim to exceed them.
• Develop and maintain relationships with internal and external stakeholders.
• Efficiently mobilise and onboard new business with clinical and operational teams.
• Collaborate with clinical, operational, and business development teams.
• Drive continuous quality improvement in line with the quality agenda.

Package and Benefits:

The Operations Manager - Complex Care will enjoy:

• Annual salary of £55,000 - £65,000.
• Hybrid working model.
• Mileage expenses covered at 45p per mile.

The ideal Operations Manager - Complex Care will have:

• A passion for high-quality complex care.
• Experience in complex care or homecare management.
• Commercial acumen with a track record of exceeding financial performance.
• Understanding of CQC regulations and legislative requirements.
• Strong leadership skills with experience in developing high-performing teams.
• Excellent communication and problem-solving abilities.

If you're experienced in roles such as Care Manager, Homecare Manager, Clinical Operations Manager, Healthcare Manager, or Community Care Manager, this Operations Manager - Complex Care position could be your next career move.

If you're ready to take on a challenging and rewarding role as an Operations Manager - Complex Care, this opportunity could be perfect for you. Join a dedicated team and make a real difference in the world of complex care. Click Apply now or call Ehsan at Leaders in Care on 07533113393 to take the next step in your career!