Operations Manager

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality. For over 50 years, Ralph Lauren has built a reputation and distinctive image through its expanding range of products, brands, and international markets. The company's brands include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, making it one of the most widely recognized families of consumer brands globally. At Ralph Lauren, we aim to inspire and unite our community by promoting inclusion, fairness, and a culture of belonging through talent development, education, communication, employee groups, and celebrations.

Position Overview

WHAT WE OFFER

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

Essential Duties & Responsibilities

WHAT YOU'LL DO

People leadership

• Create an inclusive working environment with a customer-centric mindset
• Ensure Ralph Lauren's standards are achieved through team management and visible presence
• Unlock talent that supports the career progression of the team
• Drive a high-performance culture by holding the team accountable for results

Commerciality

• Set and monitor key metrics/KPIs to support and drive the business
• Support Ralph Lauren's ways of working to maximize sales and profitability
• Deliver operational standards for the back of house areas within store operations
• Manage inventory flow to minimize shrink loss through operational excellence
• Maximize the potential of all product categories through replenishment systems to ensure price and size integrity
• Conduct regular inventory counting activities
• Manage the movement of products between back of house and sales areas to enhance the customer experience

Experience, Skills & Knowledge

• Passionate and results-driven
• Experience managing a team in a fast-paced, dynamic environment
• Excellent analytical and organizational skills
• At least 2 strategic cycles as an operations manager or equivalent