Operations Manager

Siamo Recruitment a division of Siamo Group; Bedford; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Leave entitlements

Sickness allowance

Mileage reimbursement

Development opportunities

Job summary

Siamo Recruitment a division of Siamo Group in Bedford seeks an Operations Manager to oversee daily operations, ensure smooth workflows, and drive efficiency through new systems.

The role requires strong communication, discipline, and the ability to manage a small team, with a salary of £32,000–£40,000 per annum and a Monday–Friday schedule.

Qualifications

• Experience in printing and mailing operations.
• Strong organisational and multitasking abilities.
• Excellent phone communication and relationship management.
• Disciplined and self-motivated with a proactive work style.

Responsibilities

• Manage daily operations ensuring processes run seamlessly.
• Lead the introduction and adoption of systems.
• Maintain strong client communication primarily via telephone introductions.
• Oversee data-driven decision making and operational reporting.
• Coordinate monthly Health & Safety checks, HR forms, and 6-monthly audits.
• Work closely with off-site HR to ensure compliance and documentation.
• Support a team of 11 staff plus temporary workers as needed.
• Maintain confidentiality and key internal relationships.

Skills

Printing operations

Multitasking

Office software

Phone communication

Disciplined

System transitions

Tools

Warehouse Management Systems (WMS)

Job description

Operations Manager

Location: Bedford

Salary: £32,000 - £40,000 per annum

Full‑time, Monday to Friday, 9:00 am – 5:00 pm (30‑minute lunch)

Are you an experienced Operations Manager with a background in printing and mailing?

Do you thrive in a fast‑paced environment where multitasking and strong discipline are key?

The Role

We are looking for a dedicated Operations Manager/Business Manager to oversee the daily running of our clients Bedford‑based operation. This is a critical position responsible for managing client contacts, ensuring smooth operational workflows, and driving efficiency through new system implementations. You will play a pivotal role in introducing bespoke systems and maintaining key relationships, particularly with the Senior Management Team, who lead performance reviews and business strategy.

Key Parts

• Manage daily operations ensuring all processes run seamlessly
• Lead the introduction and adoption of systems
• Maintain strong client communication primarily via telephone introductions
• Oversee data‑driven decision making and operational reporting
• Coordinate monthly Health & Safety checks, HR forms, and 6‑monthly audits
• Work closely with off‑site HR to ensure compliance and documentation
• Support a small team of 11 staff plus temporary workers as needed
• Ensure confidentiality and maintain key internal relationships

What we need from you

• Proven background in printing and mailing operations (desirable)
• Strong organisational and multitasking abilities
• Proficient with office software and Warehouse Management Systems (WMS)
• Excellent communication skills, especially over the phone
• Disciplined and self‑motivated approach
• Ability to manage operational challenges and system transitions effectively

Benefits

• 20 days annual leave, increasing to 25 days with service
• Paid sickness allowance
• Mileage reimbursement
• Supportive work environment with scope for professional development

If you are ready to take ownership of operations and drive success in a growing company, apply now!