Operations Liaison Engineer

Thames Water; London; On-site; GBP 45,000 - 58,000; Full time

Job summary

Join Thames Water as an Operations Integration Specialist and play a vital role in major capital projects. This position will have you working closely with operational and contractor teams to ensure projects are completed successfully, meeting community needs while providing competitive benefits. If you’re ready to influence critical infrastructure in the UK, this role provides a meaningful career opportunity with room for growth.

Benefits

Car Allowance of £4.5k

26 days holiday per year, increasing to 30 with length of service

Contributory pension plan

Personal Medical Assessments yearly

Wider benefits scheme for wellbeing

Qualifications

• Good understanding of Engineering solutions and experience in the field required.
• Operational expertise to determine constraints and site restrictions.
• Experience conducting site meetings is valued.

Responsibilities

• Act as a key link between Operations and project delivery.
• Manage outage planning and ensure timely documentation sign-off.
• Engage with site teams to promote project success and synergy.

Skills

Engineering solutions

Excellent communication

Interpersonal skills

Stakeholder management

Job description

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Direct message the job poster from Thames Water

Resourcing Business Partner - Capital Delivery @ Thames Water

At Thames Water, we’re delivering some of the UK’s most ambitious capital projects—and we need a sharp, proactive Operations Integration Specialist to ensure everything we build is ready for the real world.

This isn’t a role on the sidelines. You’ll be embedded at the heart of major infrastructure projects, influencing decisions, shaping outcomes, and making sure every solution is fit for purpose, future-proof, and operationally rock-solid.

This is your chance to influence some of the most critical infrastructure projects in the UK—not from the sidelines, but right at the centre of delivery and operations. You’ll play a key role in ensuring our solutions aren’t just well-designed, but fully ready to serve communities for decades to come.

What you’ll be doing as an Operations Integration Specialist

• Be the key link between Operations and project delivery (ensuring maintenance requirements are considered as part of the core design – feedback & challenge)
• Create & manage Outage RACI & management plan, work with Operations to plan and schedule Outages
• Be engaged at a local level and understand site performance and restrictions, flagging risk to delivery
• Work with and support both operational and contractor teams to facilitate testing, including pre-requisite enabling activity, issuing health and safety permits and authorisations for key works on site
• Facilitate Operations to support & coordinate training on new assets, ensuring all appropriate staff are engaged
• Responsible for making sure all documents (Manuals, O&M manuals, Keys, Drawings, Schematics, Reinstatement & Decommission, maintenance plan updates) are received and signed off by COP, completing Ops Engagement
• Working closely with Operational site teams to encourage synergies to deliver project success
• Liaise with project teams to ensure that ownership and responsibilities are fulfilled during the Take Over process, and ensure that deliverables are available at the required time

As part of this role, you must be on site and in the office 3 days a week, working 36 hours a week, Monday through Friday.

The successful candidate must have a driver's license and access to a car, but please do apply if you don't, as we are open to candidates without a vehicle.

What you should bring to the role

• Good understanding and grasp of Engineering solutions and experience of working in an Engineering solutions environment
• Understanding of sign-off project scope limitations and risk in line with Operational Integration
• Operational expertise and understanding to determine operational constraints & site restrictions
• Awareness of legislative frameworks relating to future requirements that may impact delivery
• Experienced in conducting site meetings to facilitate both Operations and Delivery teams, as well as forming part of the review process
• Excellent communication and strong interpersonal skills are essential alongside the ability to manage and influence multiple high-level and external stakeholders whilst delivering to tight deadlines

What’s in it for you?

• Competitive salary from £45,000 to £58,000 per annum, depending on skills and experience.
• Car Allowance of £4.5k comes with this role
• 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Find out more about our benefits and perks.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values.

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Utilities

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