Operations Lead - Kings Road

Alo; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading company in mindful movement is seeking an Operations Lead for their London store. The role requires strong leadership, operational management skills, and a commitment to team development. Responsibilities include inventory control, management of operational processes, and direct oversight of team performance. This full-time position offers an hourly rate of £16-£18 depending on experience, and candidates must be available for diverse shifts, including weekends and holiday periods.

Qualifications

• Prior work in a sales environment is essential.
• Demonstrated leadership capabilities.
• Must align with Alo’s values.

Responsibilities

• Lead inventory management processes to maximize accuracy.
• Manage operational functions such as shipment and receiving.
• Oversee Operations Associates, including recruitment and training.

Skills

Client-centric

Leadership

Interpersonal communication

Self-motivation

Feedback receptiveness

Education

Proof of right to live and work in the UK

Job description

Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

The Operations Lead is a key member of the store leadership team, responsible for driving profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager to initiate, delegate work, and provide feedback to the team to support optimal store operations.

RESPONSIBILITIES

Operations Leader

• Lead and execute inventory management processes to maximize accuracy and reduce shrinkage.
• Investigate inventory discrepancies, partnering with the General Manager to address process or system gaps.
• Manage operational functions including shipment, receiving, reverse transfers, sales floor recovery, replenishment, floor set updates, and supply management.
• Maintain visual standards on the sales floor.
• Support a safe and efficient work environment through stockroom standards and processes.

Business Leader

• Partner with the Operations & Visual Manager on reporting, budgeting, expenses, inventory control, vendor relations, technology, and facilities management.
• Use metrics to support business strategies and decision-making.
• Assess and respond to business needs dynamically on the retail floor.
• Lead by example, inspiring staff in daily operations and guest experience.
• Oversee Operations Associates, including recruitment and development.
• Provide ongoing feedback to promote individual growth and team improvement.

Business Partner

• Collaborate with Visual Lead on cross-training and with Sales & Service Lead to ensure excellent execution of sales and service standards.
• Implement company directives and projects in partnership with the Operations & Visual Manager.

Qualifications

• Experience in a client-centric, sales environment.
• Receptive to feedback and eager to provide it.
• Self-motivated with results-driven attitude.
• Excellent communication skills.
• Aligned with Alo’s values.
• Legal right to work in the UK.

Hourly Rate - £16-£18 per hour, depending on experience.

Schedule

This full-time role requires 32-40 hours per week, including opening, closing, and weekend shifts. Availability from Black Friday through the holiday season and into the first week of January is required.

Diversity and Inclusion

As an Equal Opportunity Employer, ALO Yoga values diversity and does not discriminate based on race, color, religion, sex, national origin, veteran status, disability, age, citizenship, marital status, sexual orientation, gender identity, or expression. We support flexible working arrangements.

Interview Process Adjustments

If you require reasonable accommodations during the recruitment process, please inform us when applying or contact us via email. We aim to ensure a fair and accessible process for all candidates.

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Created on 22/06/2025 by TN United Kingdom