Operations Intern (Mandarin speaking)

ZYMIX; Greater London; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Private healthcare (AXA)

Group income protection

Group life cover

Free breakfast & snacks

Weekly happy hour

Soho office in London

Job summary

Zymix in London is seeking a proactive Operations & Growth assistant to support street promotions, campus marketing, beverage machine operations, and nightlife marketing. You will coordinate campaigns, sourcing, and events, while tracking schedules, budgets, and partner communications to drive user acquisition and retention, with on-site activities and occasional evenings or weekend events.

Joining our small senior team means direct access to leadership, hands-on learning, and the chance to help

Qualifications

• Interested in field operations, marketing, and user growth, with a hands-on approach.
• Fluent in spoken and written Mandarin Chinese to independently coordinate with suppliers in China, with working proficiency in English for daily operations and UK partner communication.
• Organised, detail-oriented, and proactive, with the ability to manage multiple tasks.
• Comfortable using Excel or Google Sheets for basic tracking and analysis.

Responsibilities

• Business operations: Support street promotions, campus campaigns, beverage machine initiatives, and nightlife activations. Coordinate with partners and field staff to ensure timely execution.
• User growth: Help plan and run referral programs, incentive campaigns, and community activities to drive participation, acquisition, and conversion.
• Campaign execution: Prepare campaign copy, promotional materials, and user guides. Support on-site coordination, resolve execution issues, and collect user feedback.
• Sourcing and materials: Source suppliers in the UK and China, compare quotes, and coordinate samples and orders. Track production, shipping, and delivery to ensure materials arrive before events.
• Tracking and coordination: Maintain campaign schedules, purchasing, inventory, and expense records, and coordinate with internal teams and external partners.
• Reporting and improvement: Track operational and campaign performance across all four areas, summarise results, and suggest improvements.

Skills

Mandarin Chinese

English

Organised & detail-oriented

Multi-tasking

Tools

Excel

Job description

Zymix is the definitive lifestyle ecosystem for the digital generation-bridging the gap between social connection and real-world experience. Transcending the \"Super App\" model, Zymix fuses hyper-social interaction with a seamless service layer, empowering global youth to integrate a wide range of services beyond social networking, discover Al-curated experiences, and unlock essential services in one fluid motion. We are redefining the platform economy by prioritising authenticity, community, and friction-free living.

About the role

Support the Operations & Growth team across four areas: street promotions, campus marketing, beverage machine operations, and nightlife marketing. Help coordinate daily operations, growth campaigns, sourcing, and event execution to drive user acquisition and conversion.

Responsibilities

• Business operations: Support street promotions, campus campaigns, beverage machine initiatives, and nightlife activations. Coordinate with partners and field staff to ensure timely execution.


• User growth: Help plan and run referral programs, incentive campaigns, and community activities to drive participation, acquisition, and conversion.


• Campaign execution: Prepare campaign copy, promotional materials, and user guides. Support on-site coordination, resolve execution issues, and collect user feedback.


• Sourcing and materials: Source suppliers in the UK and China, compare quotes, and coordinate samples and orders. Track production, shipping, and delivery to ensure materials arrive before events.


• Tracking and coordination: Maintain campaign schedules, purchasing, inventory, and expense records, and coordinate with internal teams and external partners.


• Reporting and improvement: Track operational and campaign performance across all four areas, summarise results, and suggest improvements.

Requirements

• Interested in field operations, marketing, and user growth, with a hands-on approach.


• Fluent in spoken and written Mandarin Chinese to independently coordinate with suppliers in China, with working proficiency in English for daily operations and UK partner communication.


• Organised, detail-oriented, and proactive, with the ability to manage multiple tasks.


• Comfortable using Excel or Google Sheets for basic tracking and analysis.


• Available for on-site activities, including occasional evening or weekend events.


• Experience in street promotions, campus marketing, community management, nightlife events, sourcing, or logistics is a plus.

Why Zymix

• Build a category-defining product for UK and European Gen-Z from day one.


• Small senior team, direct access to leadership, fast decision-making.


• Private healthcare through AXA from day 1. Including group income protection and group life cover.


• Vibrant Soho office with free breakfast and afternoon snacks, weekly happy hour & more.


• Competitive salary (DOE) + benefits package.