Operations & Growth Coordinator

Ygam; United Kingdom; Remote; GBP 27,000 - 33,000; Part time

Benefits offered by this job

4% employer matched pension

Pro Rata 12.4 days paid annual leave

Paid Christmas shutdown

£30,000 FTE salary baseline

Job summary

AIMS Charity is seeking its first paid staff member to fill the role of Operations & Growth Coordinator. This 15-hour-per-week position offers remote working and flexible hours, with potential to grow as income increases.

You will help bridge ideas and day-to-day execution, ensuring services run smoothly while driving revenue growth to expand our reach. A competitive baseline salary is provided with pro rata benefits.

Qualifications

• Growth mindset with a long-term career interest in health advocacy.
• Proactive, independent with strong time management.
• Excellent written and verbal communication with patients, supporters, partners.
• Tech confident: Google Workspace, social media, Canva, Mailchimp or quick to learn.

Responsibilities

• Operations & Trustee Support: act as central contact, move actions between Trustee meetings, handle enquiries, maintain GDPR records, support advocacy.
• Income Generation: coordinate community fundraising and our charity lottery, assist Trustees with research and proofreading for grant applications, and support donor stewardship.
• Marketing & PR: create engaging social media content, publish our newsletter, promote peer support calls and grant schemes, and support traditional media PR.

Skills

Growth mindset

Proactive initiative

Communication skills

Tech confidence

Health advocacy

Tools

Google Workspace

Social media

Canva

Mailchimp

Job description

Are you an ambitious, self-motivated individual looking to build a career in the charity health sector? Do you want a role where your work directly impacts patient support while giving you hands-on experience across operations, fundraising, and communications?

AIMS Charity is taking an exciting step forward by hiring our very first paid staff member. Up until now, our vital work, providing peer support, information, and advocacy for patients and families with MS particularly those undergoing Stem Cell HSCT treatment, has been driven entirely by our dedicated Board of Trustees.

As our Operations & Growth Coordinator, you will be the operational engine of the charity. Working alongside our experienced Trustees, you will help bridge the gap between our big ideas and day-to-day execution, ensuring our services run smoothly while driving revenue growth to expand our reach.

Why Join Us?

• Career Progression & Impact: As the charity’s first employee, you will gain exposure to every facet of running a health charity. There is direct scope for this role to expand in hours, responsibility, and leadership as our income grows.

• Flexible Working: 15 hours per week designed to fit around your life, with remote working and flexible hours.

• Competitive Package: enhanced full salary 4% employer matched pension (with optional Salary Sacrifice setup), Pro Rata 12.4 days paid annual leave (including a paid Christmas shutdown perk), and a £30,000 FTE salary baseline.

• Direct Mentorship: Learn directly from an experienced Board of Trustees who are committed to supporting your professional development.

What You’ll Be Doing

You’ll split your 15 hours per week across three key pillars:

1. Operations & Trustee Support (~5 hours/week): Act as the central point of contact for AIMS, keeping actions moving between Trustee meetings, managing general enquiries, and maintaining GDPR-compliant digital records and supporting political advocacy work..

2. Income Generation (~5 hours/week): Coordinate community fundraising and our charity lottery, assist Trustees with research and proofreading for grant applications, and support donor stewardship.

3. Marketing & PR (~5 hours/week): Create engaging social media content, publish our newsletter, promote our peer support calls and grant schemes, and support traditional media PR.

Who We’re Looking For

We are looking for a self-starter with potential, rather than someone who already knows everything. You will be a great fit if you have:

• A Growth Mindset: A strong desire to establish a long-term career in health advocacy and the third sector.

• Proactive Initiative: Comfortable working independently, managing your time across competing priorities, and asking for guidance when needed.

• Great Communication Skills: Empathetic, clear, and engaging in written and verbal communications with patients, supporters, and partners.

• Tech Confidence: Comfortable using Google Workspace, social media platforms, and tools like Canva or Mailchimp (or quick to learn them!).

• Passion for Health Advocacy: Lived experience or a strong interest in patient support and health advocacy is a big plus.

AIMS Charity is committed to equal opportunities and building a diverse team. Any applicant who meets the basic requirements with a disability will qualify for an interview. We welcome applications from all backgrounds, particularly those with lived experience of health conditions.