Operations Executive - Southampton, UK

The Harris Poll; United Kingdom; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

The Harris Poll UK is seeking an Operations Executive. This entry-level role is ideal for recent graduates or early-career professionals eager to develop skills in project delivery and research operations. You will support survey programming and data delivery, contributing to successful client projects while learning in a collaborative environment.

Benefits

30 days annual leave

Bupa private healthcare

Flexible/Hybrid working

Membership to extensive discounts platform

Social & wellbeing events

Qualifications

• Positive can-do attitude with a desire to learn.
• Curiosity around processes and openness to new systems.
• Good oral and written communication skills.

Responsibilities

• Provide quick turnaround for survey authoring, fielding, and data delivery.
• Manage outputs through quality programming and fieldwork management.
• Collaborate across UK business and global teams.

Skills

Attention to detail

Analytical thinking

Communication

Education

Graduate or a years’ commercial experience

Job description

Overview

• Do you enjoy problem solving and have a good eye for detail?
• Are you looking for a role focused on learning new skills and technologies?
• Do you thrive in a fast-paced environment?

At the Harris Poll UK - A Stagwell Company,we are looking for an Operations Executive to join our dynamic team. This entry-level role is perfect for a recent graduate or early-career professional eager to develop skills in project delivery, research operations, and technology. You’ll play a key role in supporting survey programming, fieldwork, and data delivery across a range of client projects. The ideal candidate is detail-oriented, curious, highly organised, and thrives in a fast-paced environment. If you’re proactive, a quick learner, and passionate about delivering high-quality work as part of a talented team, this is a great opportunity to grow within a leading research organisation.

Our proprietary platform is at the core of what we do and powers our research. We strive to be the best customer feedback company and we are looking for an Operations Executive to join our UK Operations team. Our missions and objectives are centred around bringing our software capabilities to life through efficient and timely delivery of best in class research services for our clients.

The UK Operations team enables and enhances the success and profitability of all UK client research work by providing robust and streamlined operational support.

We’re striving to optimise the operational deliverables and processes that drive the highest-quality research outcomes by;

• Our commitment to excellence ensures we’re contributing to the retention and growth of all existing UK client programmes and relationships. We’re trusted by Clients and Account Teams alike and use our experience and expertise to add value and mitigate risks without hesitation.
• In seeking to expand and enrich our collective knowledge base of skills, we’re developing ourselves as individuals as well as increasing the breadth of research solutions that we can support. We set operational best practice and through this we ultimately work to elevate the success and efficiency of future UK research programmes.

This is the perfect role if you are an upcoming or recent graduate, or at the early stages of your career in an Operational role.

Responsibilities

• Provide speed of execution to clients through quick turnaround of survey authoring, fielding and data delivery
• Manage and deliver superior outputs through quality of programming, sampling and fieldwork management
• Ensure that relevant, accurate and timely communications and outputs are served to internal and external clients
• Work collaboratively across the UK business and global Harris Poll teams
• Enable day-to-day operation of ongoing customer experience programmes
• Upskill personally – develop an understanding of our technology and market research techniques to drive meaningful and tangible differences to projects

Qualifications

• A positive can-do attitude, with a desire to learn new skills and technologies.
• Curiosity around processes, methodologies and openness to embrace new systems/solutions.
• Analytically minded, with exceptional attention to detail.
• Good oral and written communication skills and highly numerate.
• Graduate or a years’ commercial experience

Benefits

• Join a high-performing team that offers a competitive salary.
• A great company culture focused on collaboration and learning
• 30 days annual leave
• Bupa private healthcare
• Flexible/Hybrid working
• Membership to extensive discounts platform
• Social & wellbeing events

Equal Opportunities

We are proud to be an equal‑opportunity employer. The Harris Poll UK - A Stagwell Company, celebrates diversity and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.