Operations Executive - Partner Growth

Lyst; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global fashion shopping platform is seeking an Operations Specialist to enhance operational functions. Responsibilities include managing workflows and collaborating with various teams. The ideal candidate should have strong organizational skills, experience with Salesforce, and a willingness to learn. This position offers a hybrid working environment with competitive benefits, including a clothing allowance and training resources.

Benefits

Clothing allowance

Private healthcare

Annual training allowance

Transport season ticket loan

Social events

Qualifications

• Familiarity with CRM tools is a plus.
• Experience managing documentation and data accuracy.
• Target-driven individual for commercial goals.

Responsibilities

• Support and improve workflows.
• Manage partnership workflows from onboarding to tracking.
• Pull data from dashboards and prepare slides.

Skills

Organisational skills

Communication skills

Willingness to learn

Tools

Salesforce

monday.com

Job description

Overview

Lyst is a global fashion shopping platform founded in London in 2010 and catering to over 160M shoppers per year. We offer our customers the largest assortment of premium & luxury fashion products in one place, curating pieces from 27,000 of the world's leading brands and stores. In 2025, Lyst joined Zozo, operators of Zozotown, the leading fashion e-commerce platform in Japan. This partnership marks a bold new era for Lyst, as we accelerate our vision and work together to transform the future of fashion shopping through AI and technology.

At Lyst, we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn’t, and use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better decisions and help fashion partners find better audiences as the category-leading destination for every fashion shopper.

Role

About the Role

We’ve seeking an Operations Specialist who will be shaping the operational function of the team, ensuring collaboration will be smooth for partners and the squad. You will be the owner of the team\'s processes and tools to make these efficient and effective. You will collaborate across a range of teams within the company to ensure partner and squad needs are being met.

Responsibilities

• Organised and proactive, with a willingness to learn how to support and improve our workflows


• Help keep partnership workflows running smoothly, from onboarding to performance tracking, using platforms like Salesforce


• Strong organisational skills for managing cross functional projects and meeting deadlines across multiple teams.


• Comfortable using spreadsheets and reporting tools. You’ll be responsible for pulling data from existing dashboards and preparing slides


• Excellent communication and relationship building skills for working with teams like brand partnerships, legal, and finance.

Experience / Qualifications

• Familiarity with Salesforce or similar CRM tools is a plus, but a willingness to learn Salesforce administration is just as valuable.


• Experience managing platforms such as monday.com and documenting systems, ensuring data accuracy across CRM and team compliance.


• Target driven individual as you will be contributing to commercial and project-specific goals, in line with the team strategy


• Our tools and processes evolve quickly, so we’re looking for someone who’s adaptable, open to change, and excited to be part of a team working toward a shared goal.


• Have a willingness to learn new systems and technologies as required

Our Ways of Working

• We all come into the office on Tuesdays and Thursdays, with the option to work remotely or come into the office on the other days. We believe that in person collaboration and community spirit is super important, which is why we spend some of our time in the office and some of our time at home.


• Time Off: In addition to the 8 statutory bank holidays, you will receive 29 holidays per year. Lyst’s holiday year runs from 1 April to 31 March.


• Competitive Family Leave Package: This includes Enhanced Family Leave for those eligible, paid Time off for Dependents and Support for Fertility Treatment & Loss.


• Clothing Benefit: We provide a clothing allowance to use on Lyst every year, starting at £250 and increasing up to £1,000 with length of service.


• Private Healthcare: Vitality; comprehensive healthcare from day one.


• Training Allowance: Annual training allowance of £1,000 for conferences, training courses and resources.


• Pension Scheme: The People’s Pension with a minimum 5% employee contribution and 3% employer contribution.


• Eye Tests and Vouchers: Free annual eye test and discounts towards glasses.


• Cycle-to-Work Scheme: Lyst purchases a bicycle; you receive a voucher to pick up from the retailer.


• Transport Season Ticket Loan: Interest-free season ticket loan to support travel to work.


• Social Events: Frequent company-wide events and interest-based groups.

We want to build a world where fashion works for everyone, and we want teams that are just as inclusive. Diversity and inclusion is an integral part of our culture at Lyst. We recognise and celebrate the value and impact diversity brings to our company and are committed to ensuring this is a consistent focus, for which we are held to account. We are committed to treating all applicants fairly and equally, and encourage candidates from all backgrounds to apply for this role. We are happy to talk about flexible working arrangements.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Lyst we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.