Operations Executive, Pan EMEA Capital Markets

TN United Kingdom; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Operations Executive to enhance the Pan EMEA Capital Markets platform. This pivotal role involves driving operational excellence, managing resources, and supporting finance processes. You'll collaborate with senior stakeholders, implement process improvements, and help shape strategic priorities. If you have a knack for communication, a solid grasp of CRM systems, and a passion for real estate, this opportunity could be your next career step. Join a dynamic team committed to innovation and excellence in the real estate sector.

Qualifications

• Proven ability to engage with senior stakeholders.
• Strong working knowledge of Capforce CRM system.

Responsibilities

• Support operational business process improvements across EMEA Capital Markets.
• Manage resource data and support finance processes.

Skills

Communication Skills

Excel (Intermediate)

Capforce CRM System

Collaborative Skills

Knowledge of European Real Estate Markets

Education

Excellent Academic Record

Tools

Capforce CRM

Job description

Social network you want to login/join with:

Operations Executive, Pan EMEA Capital Markets, London

col-narrow-left

Client:

JLL

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

e3d1b01caf54

Job Views:

12

Posted:

26.04.2025

Expiry Date:

10.06.2025

col-wide

Job Description:

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Operations Executive, Pan EMEA Capital Markets

The Operations Executive – Pan EMEA Capital Markets supports the day-to-day operations and strategy execution of the Pan EMEA Capital Markets platform, including EMEA Hotels & Hospitality group. Reporting to the Operations Director, Pan EMEA Sectors Capital Markets and working closely with the Head of Operations Director, EMEA Capital Markets, this is a key role in delivering major strategic priorities for Pan EMEA teams in particular; and the wider EMEA Capital Markets business.

Core responsibilities:

General Operations:

• Support the implementation of operational business process improvements, with a primary focus on sharing and promoting best practices, process standardisation, continuous training, adoption of effective tools and processes amongst the business support network across EMEA Capital Markets.
• Support the Operation Director – Pan EMEA Sectors in running the Sector SMT meetings, help to coordinate agenda topics and follow up on actions to ensure progress and accountability.
• Support the day-to-day operations of the Pan EMEA teams, following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.

Resource management

• Support the Operation Director – Pan EMEA Sectors and COO – DA & EA to ensure that the business has all the resources required to meet its targets, leveraging the wider JLL business to do so where possible, including future proofing JLL skillsets.
• Manage the review and update of people data for the Pan EMEA teams, including mapping of CM population across EMEA for the respective sectors.
• Collaborating with the team’s business support, coordinate the process for joiner / leaver / mover within Pan EMEA teams and maintain the Pan EMEA team organisational charts.

Finance

• Support Pan EMEA Finance Business Partner on the existing monthly flash process to ensure all Pan EMEA teams’ submissions are timely.
• Provide information to team lead contacts to enable monthly process including YTD revenue report and Capforce pipeline.
• Work with Pan EMEA team leaders to ensure Capforce pipeline is reflective of deal movement in real time, to enable / support EMEA Executive Committee reporting and business-wide pipeline management.
• Support the operations of the Pipeline Management process for EMEA Capital Markets, working in partnership with EMEA Tech Business Partner, Pan EMEA Sectors Operations Director and in-country Ops teams. A key component of the role will include haring of best practices across different teams in EMEA.
• Run integrity report to monitor Pan EMEA Capital Markets project set up and invoicing is accurate and timely and compliant with the JLL systems and processes.

Transformation

• Supporting delivery of central projects involving Pan EMEA teams to drive alignment across the JLL business, for example: optimising platform through improving ways of working and leveraging the resources available in the global JLL network.

Requirements

• Excellent communicator, proven ability to engage with senior stakeholders.
• Intermediate level of Excel
• Strong working knowledge of Capforce CRM system
• SME on JLL EMEA C2B processes
• Collaborative, keen to learn new skills and has the confidence of staff in a collaborative manner.
• Exemplary interpersonal skills, fostering strong relationships with internal collaborators.
• Knowledge of the European real estate investment markets an advantage
• Excellent academic record

#LI-BW2

Location:

On-site –London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) 20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.