Operations Executive – Luxury Travel – £20k – £22k

Recruitment Avenue; London; On-site; GBP 20,000 - 22,000; Full time

Job summary

An established industry player in luxury travel is seeking an Operations Executive to join their dedicated team. This role involves producing essential documents for holidaymakers, ensuring timely delivery and accuracy in reservations. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional attention to detail and a strong background in using Amadeus for ticketing and client requests. This is a fantastic opportunity to contribute to a company renowned for its commitment to excellence and employee satisfaction, where your efforts will directly impact the travel experiences of clients.

Qualifications

• Strong attention to detail and ability to work under pressure.
• Experience with Amadeus for client requests and ticketing.

Responsibilities

• Produce client invoices and dispatch confirmation documents.
• Check client files to ensure all aspects are correct.
• Monitor the reservation system for missing information.

Skills

Attention to Detail

Calm Under Pressure

Client Communication

Amadeus

Tools

Amadeus

Job description

Job Title – Operations Executive – Luxury Travel

Department/Sector – Travel

Job Location – London

Salary – £20k – £22k

Our client is one of the leading luxury tour operators and the great news is that they are recruiting an operations executive. Roles with our client don’t come available often due to the staff being so happy at the establishment.

You will be joining a team producing all the documents required for holiday makers and making certain that all aspects of the holidays have been correctly reserved.

They need you to have great attention to detail and the ability to work calmly under pressure during busy periods so that documents are delivered on time is a key requirement.

In the role you will be producing invoices, despatching confirmation documents, checking all items included and despatching on time.

Another part of the role is to check client files so that prior to tickets being issued and final documents being ordered all aspects have been checked and verified as correct.

Responsibilities:

• Producing client/agent invoices
• Despatching confirmation documents
• Checking all items included and despatching on time
• Check client files in an orderly fashion
• Acquire knowledge of the company’s products
• Monitor the Reservation system to check for missing information
• Taking payments on bookings and producing invoices for direct clients

Key Skills/Experience Needed:

• A strong background in Amadeus is required for assisting with client seat and meal requests and ticketing
• Checking Amadeus queues on a roster basis
• Learn the duties of other team members so that holiday and sickness cover is provided
• Be able to process amendments or cancellations