Operations Executive – Luxury Travel – £18k – £22k

Recruitment Avenue; London; On-site; GBP 18,000 - 22,000; Full time

Job summary

An established industry player in luxury travel is seeking an Operations Executive to join their dynamic team. In this role, you will play a crucial part in ensuring that holidaymakers receive all necessary documentation accurately and on time. Your attention to detail and ability to remain calm under pressure will be essential as you manage client invoices, dispatch confirmations, and verify client files. This is a fantastic opportunity to work with a leading tour operator where staff satisfaction is a priority, and roles are rarely available. If you have a strong background in Amadeus and a passion for travel, this position could be the perfect fit for you.

Qualifications

• Strong background in Amadeus for client requests and ticketing.
• Ability to process amendments or cancellations efficiently.

Responsibilities

• Produce invoices and dispatch confirmation documents timely.
• Check client files and ensure all aspects are correct before issuing tickets.

Skills

Amadeus

Attention to detail

Ability to work under pressure

Job description

Job Title: Operations Executive – Luxury Travel

Department/Sector: Travel

Job Location: London

Salary: £18k – £22k

Our client is one of the leading luxury tour operators, and the great news is that they are recruiting an operations executive. Roles with our client don’t come available often due to the staff being so happy at the establishment.

You will be joining a team producing all the documents required for holiday makers and ensuring that all aspects of the holidays have been correctly reserved.

Attention to detail and the ability to work calmly under pressure during busy periods are key requirements, ensuring documents are delivered on time.

In this role, you will be responsible for producing invoices, dispatching confirmation documents, checking all items included, and ensuring timely dispatch.

Another part of the role is to check client files to verify that all aspects have been checked and confirmed as correct before tickets are issued and final documents are ordered.

Responsibilities:

• Producing client/agent invoices
• Dispatching confirmation documents
• Checking all items included and dispatching on time
• Checking client files in an orderly fashion
• Acquiring knowledge of the company’s products
• Monitoring the Reservation system to check for missing information
• Taking payments on bookings and producing invoices for direct clients

Key Skills/Experience Needed:

• A strong background in Amadeus is required for assisting with client seat and meal requests and ticketing
• Checking Amadeus queues on a roster basis
• Learning the duties of other team members to provide holiday and sickness cover
• Ability to process amendments or cancellations