Operations Executive – Kraft Heinz Full TimePermanent

TN United Kingdom; Woking; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an Operations Executive to enhance operational excellence and support client needs. This full-time role focuses on administration, data management, and client communication, ensuring seamless operations across accounts. You will play a pivotal role in generating reports, managing fleet queries, and assisting with new business projects. If you thrive in a dynamic environment and are passionate about operational support, this opportunity is perfect for you.

Qualifications

• Experience in administration and data management.
• Strong communication skills for client interaction.

Responsibilities

• Manage daily retailer sales data and master data.
• Act as first contact for operational queries.

Skills

Data Management

Technical Support

Client Communication

Reporting

Fleet Management

Education

Bachelor's Degree

Tools

Service Now

Geoplan

Microsoft PowerPoint

Job description

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Operations Executive – Kraft Heinz Full Time Permanent, Woking

Client: Acosta

Location: Woking, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 5a078892e2a2

Job Views: 11

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

Role Details

Job Title: Operations Executive

Reporting to: Operations Manager

Salary: Competitive

Bonus: Performance Related Bonus

Main purpose of role:

The Operations Executive plays a central role in the administrative processes within each account. We are committed to providing first-class support to our teams and clients, aiming to meet and exceed their needs. Our goal is operational excellence and continuous skill development aligned with client and business needs.

Key Tasks and Responsibilities:

• Administration & Data Management: Daily download of retailer sales data, management of master data, forwarding enquiries, maintaining attendance logs, covering reception, supporting holiday cover, assisting field managers with bookings.
• Technical Support: Loading scripts per client objectives, managing software issues via Service Now, testing updates, and communicating changes.
• Fleet Management: Main contact for fleet queries, maintaining driver/vehicle lists, booking hire cars, liaising on accidents, coordinating IT equipment.
• Call file Management: Managing call details, supporting call file changes, using Geoplan territory planning tool.
• Reporting: Generating basic reports, exporting data, and creating visual representations.
• Account Briefing Support: Producing activity briefs, preparing visual aids, and updating relevant systems.
• Client Communication: Acting as first contact for operational queries and managing client requirements.
• New Business Support: Assisting with new projects.
• Client Review Presentations: Building quarterly presentations, analyzing operational data, creating PowerPoint reports.
• Financials: Handling fuel reconciliations, expenses, credit card reconciliations, and payroll deadlines.
• Strategic Direction: Contributing to strategic planning and process improvements.
• Other Requirements: Field visits, policy adherence, health & safety compliance, personal development, GDPR compliance.