Operations Executive - Hospitality and Events.

Henley Executive; Metropolitan Borough of Solihull; On-site; GBP 32,000; Full time

Job summary

A leading hospitality firm in Solihull seeks an Operations Executive to oversee bar management, administrative support, and event coordination. Ideal candidates will have experience in hospitality, strong organizational skills, and a sales-oriented mindset. This full-time position offers a competitive salary of £32,000, with a focus on enhancing customer engagement and streamlining operations.

Qualifications

• Previous experience in hospitality or bar management.
• Strong administrative and organisational skills.
• Sales-oriented with excellent customer service abilities.
• Experience in event planning and coordination is highly desirable.
• Confident using EPOS or similar inventory systems.
• Excellent communication and leadership qualities.

Responsibilities

• Oversee ordering and stock management using the EPOS system.
• Provide general administrative support to the club.
• Manage reception tasks and be a key point of contact for visitors and members.
• Plan, coordinate, and execute a range of club events.
• Recruit, onboard, and train bar staff.

Skills

Hospitality management

Sales

Event coordination

Customer service

Administration

Tools

EPOS systems

Xero Accounts

CRM systems

Job description

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Operations Executive - Hospitality and Events., Solihull

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Client:

Henley Executive

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

07b003375988

Job Views:

23

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

VR #HE02

Job Title:Operations Executive - Hospitality and Events
Location: Knowle
Hours: Full-time, 37.5 hours per week
Salary: £32,000, depending on experience

Are you a dynamic and organised individual with a passion for hospitality, sales, and event management? Our client is looking for a Operations Executive to join their team and take charge of a newly created role that brings together bar management, administration, sales, and events coordination.

This is a fantastic opportunity to play a pivotal part in the day-to-day running and future growth of our clubhouse. The successful candidate will streamline operations, enhance customer engagement, and drive sales and event opportunities.

Key Responsibilities:

Bar Management:

• Oversee ordering and stock management using the EPOS system
• Conduct regular stocktaking (previously outsourced)
• Recruit, onboard, and train bar staff
• Handle banking, financial reconciliation, and till audits

Administrative & Reception Duties:

• Provide general administrative support to the club
• Manage reception tasks and be a key point of contact for visitors and members
• Proactively engage with members and potential clients to increase sales opportunities
• Plan, coordinate, and execute a range of club events
• Drive overall club progression through innovative initiatives and customer-focused activities

To be considered for the position you will need to demonstrate the following experience:

• Previous experience in hospitality or bar management
• Strong administrative and organisational skills
• Sales-oriented with excellent customer service abilities
• Experience in event planning and coordination is highly desirable
• Confident using EPOS or similar inventory systems
• Excellent communication and leadership qualities
• Experience of Saas Administration Systems such as Xero Accounts or CRM systems.

This is a fantastic opportunity to make a meaningful impact and help shape the future of our clubhouse.

Please send your CV outlining your suitability for the role in application.

** Please include current Address/Location within your CV or application. Applications without location may not be considered and those with locations will be prioritised. If you are looking to relocate then please state this along with your current location. **