Operations Executive

REL Field Marketing; Reading; Hybrid; GBP 23,000 - 25,000; Full time

Job description

What's the role about?

Operations Executive

Full-Time, Permanent

Salary: £23,000 - £25,000 per annum + annual company bonus scheme

Working: Monday to Friday, 35 hours per week with some evening and weekend work

Location: Head office (RG41) with some flexibility for home working/on-site activation visits across the UK

You will be working for REL Field Marketing, to fulfil the role of Operations Executive on our Experiential team. Supporting the delivery of exciting experiential events by working closely with the Account Manager and Clients.

You will be responsible for:

• Assist the Account Manager with each campaign from the initial client brief to planning and seeing through to final delivery
• Attend client calls, take minutes and keep project plans and status reports up to date
• Work to tight deadlines and manage time efficiently to ensure projects run smoothly to achieve deadlines
• Manage our warehouse processes including delivery of Point Of Sale (POS) materials, sampling stock, event kit & managing logistics with staff (including delivery queries)
• Journey planning & logistics management
• Support with staff recruitment including being able to confidently liaise with staff and give them clear instructions, build and maintain strong relationships
• Create detailed staff briefs & provide a first point of contact for on-site staff - this includes some evenings and weekends
• Request quotes and raise PO’s
• Support on-site including site visits and event installation
• Post event evaluation – use event feedback to write informative, accurate reporting decks to share with the client following any activity

You will have:

• At least 2 years’ experience working in a similar role, supporting with planning & delivery of experiential events
• Some client handling experience
• A full driving license
• Effective communication & highly organised
• A positive team player attitude
• The ability to work to deadlines, prioritise workload and manage time effectively

In return we will offer you:

• Full training and ongoing support to enable you to fulfil your role to the best of your potential
• Great career opportunities & the chance to be involved with exciting events!
• A fun working environment where performance and success are really rewarded
• Opportunity to build a rapport with both field and client, have input in the day to day planning of Experiential projects
• Annual leave: 24 days (increasing annually up to 29 days) + bank holidays
• Benefits include: medicash, enhanced pension, life assurance, enhanced paternity, maternity & adoption leave + Perkbox and Taste Card!

Are you our next investment? Apply now!

Early applications are strongly encouraged as we reserve the right to pause or close this vacancy prior to the listed closing date.

More about us...

At REL Field Marketing, our colleagues are valued, supported, and set up for success by empowering them with the tools, training, and opportunities to excel in a dynamic environment. We are committed to fostering an inclusive, welcoming workplace where everyone can thrive and celebrate individuality.

Awards

We are an Award-Winning Workplace! We’re proud to be recognised as one of UK & Europe’s Best Workplaces every year since 2015, with additional accolades:

• UK’s Best Workplaces for Women (since 2018)
• UK’s Best Workplaces for Wellbeing (since 2022)
• UK’s Best Workplaces for Development (since 2024)
• UK’s Best Workplaces in Consulting & Professional Services (2023)
• Happiest Workplace Award (WorkL, 2023)

We’re also the most awarded agency in our industry, with multiple FMBE awards (our industry awards) and more Agency of the Year titles than any competitor.

Sustainability

Looking for a company committed to a Sustainable Future? Our environmental achievements include...

• Ecovadis – Silver Award
• ISO 14001 & ISO 27001 Certifications
• Cyber Essentials Accreditation
• Partnership with Oblong Trees

Ready to join a workplace where your talents are recognised, your growth is supported, and your success is celebrated? Join us!