Operations Executive

Seep; England; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A sustainability-focused company in the UK is seeking an Operations Executive to manage daily fulfilment and ensure stock availability. Ideal candidates will have 2+ years in operations, enjoy detail-oriented work, and be excited about driving a plastic-free initiative. The role offers a competitive salary between £30-35k, hybrid working options, and generous holiday benefits.

Benefits

27 days holiday + birthday off

Two days for volunteering

Free cleaning tools

Training opportunities

Qualifications

• At least 2 years experience in operations, fulfilment, or supply chain (ideally in consumer goods).
• Experience with both digital and retail channels.
• Comfortable with numbers and data for spotting problems.

Responsibilities

• Manage day-to-day fulfilment across channels.
• Ensure sufficient stock levels in Amazon.
• Oversee retail orders and service improvement.

Skills

Operations management

Fulfilment processes

Data analysis

Communication

Problem-solving

Job description

Operations Executive - 4 or 5 days per week | Hybrid (London or Norfolk or East Sussex) | Flexible Hours

About Seep

At Seep, we’re on a mission to clean up the cleaning aisle – and we’re doing it with a bit of fun, boldness, and zero plastic. Our award-winning, B Corp certified range of plastic-free cleaning tools is designed to be Easy on the Planet, Easy to Use, and Easy on the Eye.

We’re aiming big: stopping 1 billion plastic cleaning tools from ending up in landfill, our oceans and our homes by 2030. And we’re building a mighty team to help us do it.

We’re on a massive roll at the moment. Earlier this year, we appeared on Dragon’s Den and now have Deborah Meaden and Trinny Woodall as investors. You’ll also now find us on the shelves of Ocado, Tesco and Whole Foods, and in the homes of over 100,000 customers who want better for the planet and better by their sink.

We’re at a pivotal moment – growing fast, expanding channels, and building a brand with global potential. Many brands claim to be disrupting the space, but Seep truly is – so if this all sounds appealing, then read on.

About the Role

We’re looking for an organised, proactive, and detail-obsessed Operations Executive to help us scale smoothly across our digital and retail channels. You’ll be the link between our warehouses, retailers, and internal teams, making sure customers always get the right product, at the right time, in the right way.

You’ll report directly into our COO, and work closely with the Seep team (and external partners) to keep things moving seamlessly as we grow in the UK and internationally.

Key Responsibilities

• Manage day-to-day fulfilment across DTC, Amazon, and retail channels
• Ensure sufficient stock levels in Amazon
• Oversee retail orders and ensure strong availability in-store, working with retailers and Seep account teams to improve service
• Own the day-to-day relationship with Zendbox (our fulfilment partner) and expand measurement of SLAs
• Support accurate forecasting and manage reporting on demand, sales, and stock levels
• Lead packaging reporting and compliance (including FSC and sustainability requirements)
• Support the exploration and set-up of international expansion markets
• Identify opportunities to reduce logistics costs and/or improve service across channels
• Maintain operational systems (inventory, fulfilment, reporting) and ensure data accuracy
• Collaborate with customer service to resolve escalated issues (e.g., stock, deliveries, returns) and improve the customer experience
• Drive continuous improvement across processes, reporting, systems and partner performance

You’ll be a good fit

• Have at least 2 years experience in operations, fulfilment, or supply chain (ideally in consumer goods)
• Have worked with both digital (DTC, Amazon) and retail channels
• Love detail, process, and getting things right the first time
• Are confident with numbers and data, and use them to spot problems and find solutions
• Communicate clearly with partners, retailers, and teammates
• Are comfortable rolling up your sleeves in a fast-paced, scrappy environment
• Are excited about Seep’s mission and want to build a global plastic-free powerhouse

What We Offer

• Competitive salary (£30-35k) and pension
• Hybrid working – ideally 1-2 days in London, flexible the rest
• 27 days holiday + your birthday off
• Two days to volunteer
• Potential for flexible hours or 4 days per week
• A fast-moving, purpose-led team that genuinely cares
• The chance to help scale one of the UK’s boldest sustainability challenger brands
• Free cleaning tools!
• Training

Our customers come from all walks of life, and so do we. We want to hire an amazing team from a wide variety of backgrounds because it makes our company stronger. If you share our values, Seep will hopefully be a good home for you.