Operations Executive

JR United Kingdom; Basingstoke; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading global financial technology company seeks a Marketing Specialist for their London office. The role involves managing the Alipay UK marketing platform, executing campaigns, and collaborating with internal teams to drive brand presence in the UK retail market. This fixed-term contract demands strong marketing expertise in fintech, with proficiency in both Mandarin and English essential for success.

Qualifications

• 3-5 years experience in a technology, payment, or fintech company.
• Strong communication skills in Mandarin and English.
• Good understanding of UK retail and luxury markets.

Responsibilities

• Plan and maintain the Alipay UK marketing platform for user engagement.
• Oversee brand POSM and manage stock, design, and logistics.
• Develop innovative marketing campaigns tailored for the UK market.

Skills

Communication Skills

Project Management

Retail Insight

Technical Proficiency

Tools

Excel

PowerPoint

Word

Photoshop

InDesign

Job description

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Alipay+, a leading mobile payment platform, is part of Ant International, a global financial technology company. Ant International is headquartered in Singapore, with an office in London located in Tower Hill.

Responsibilities:

• Plan, design, and maintain the Alipay UK marketing platform to drive user engagement and increase platform traffic.
• Oversee brand POSM, including stock management, design coordination, and delivery logistics.
• Collaborate closely with internal teams—including middle-office, product, UED, and customer care— to align and execute business initiatives and marketing strategies.
• Build and maintain strong relationships with external business partners and vendors to implement campaigns and projects effectively.
• Conduct regular visits to key merchants and commercial areas to ensure an optimal Alipay in-store presence, deliver staff training, and collect real-time feedback.
• Generate innovative ideas and execute marketing campaigns specifically for the UK market.
• Complete individual tasks within the larger marketing plan as assigned.

Requirements and Skills:

• Experience: 3-5 years of work experience in a technology, payment, or fintech company, or in a related role; previous experience in tech or fintech is highly preferred.
• Industry Knowledge: Familiarity with tech products and payment platforms is a strong advantage.
• Retail Insight: A good understanding of the UK retail and luxury markets; existing connections within these sectors are a valuable bonus.
• Communication Skills: Strong professional communication and writing skills in both Mandarin Chinese and English.
• Project Management: Excellent project management abilities, including time management and organisational skills.
• Technical Proficiency: Advanced computer skills, including proficiency in Excel, PowerPoint, and Word.
• Marketing Experience: Previous experience in digital or online marketing and operations is beneficial.
• Design Skills: Experience with design software (e.g., Photoshop, InDesign) is beneficial.

This position is based in our London office at Tower Hill, with an expectation of three office days per week.

Job type: Fixed Term Contract

Schedule: Monday to Friday

Candidates must be legally authorised to work in the United Kingdom and possess native or bilingual proficiency in Mandarin. The role requires a minimum of three years of relevant experience in a related position.