Operations Duty Manager

LGH Hotels Management; Warrington; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading hospitality management company as a Food & Beverage Supervisor, where your passion for exceptional guest experiences will shine. You will lead a dedicated team, manage service quality, and drive the success of the hotel's food and beverage operations while enjoying various employee benefits.

Benefits

Employee discounts on bedroom rates

Shopping discounts

Free meals on duty

Free parking

Qualifications

• Passion for the Food and Beverage industry.
• Proven experience in a management role.
• Ability to inspire a team.

Responsibilities

• Ensure exceptional restaurant presentation.
• Provide outstanding customer service.
• Support and lead the Food & Beverage team.

Skills

Leadership

Customer Service

Organisation

Financial Analysis

Education

Experience in management or supervisory role

Job description

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Are you a highly motivated and skilled individual with a passion for hospitality? We have a fantastic opportunity for you to join our team as a Food & Beverage Supervisor. As a key member of our Food & Beverage department, you will play a vital role in the ongoing success of our hotels and in creating exceptional experiences for our guests.

What You'll Do:

• Set the Standard: Ensure our restaurant and bar areas are impeccably prepared for service, maintaining exceptional presentation at all times.
• Be an Ambassador: Represent our hotels with outstanding customer service, upholding our brand reputation.
• Drive Success: Work closely with the Food & Beverage Manager to support the team and drive revenue growth, stepping in to lead in their absence.
• Deliver Excellence: Focus on providing memorable and personalized food experiences for all guests.
• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• A genuine passion for the Food and Beverage industry, with a desire to create exceptional experiences for our guests.
• Proven experience in a management or supervisory role, ideally within a Food and Beverage environment.
• An authentic and passionate approach to leadership, with the ability to inspire and motivate a team to achieve their best.
• The ability to foster a positive and inclusive culture within the team, encouraging open communication and collaboration.
• A talent for identifying and nurturing future leaders within the team, with a focus on driving individual and team development.
• Excellent numerical and literacy skills, with the ability to interpret and analyse financial data and reports.
• Strong organisation and planning skills, with a keen eye for detail and the ability to manage multiple priorities effectively.

If you possess these qualities, we encourage you to apply for this exciting opportunity to join our team as a Food and Beverage Supervisor. With a focus on exceptional guest experiences and a commitment to fostering a supportive and collaborative team culture, we are dedicated to providing our employees with a rewarding and fulfilling career in the hospitality industry.

Hotel

When it comes to visiting the northwest of England, thenWarrington Fir Grove Hotel, part of the Sure Collection By Best Western is easy to reach with great location. The hotel has 52 bedrooms, stunning banqueting and wedding suite for up to 250 guests with a licence to hold civil wedding ceremonies.

We’re less than 20 miles from the heart of Manchester, Liverpool and Chester with a host of popular attractions close by including Chester Zoo, Gulliver’s World theme park, Tatton Park and Gardens, the Trafford Centre, Aintree Racecourse and Ellesmere Port.

For business travellers, we’re only 2 miles from Warrington Bank Quay train station, located close to the intersection of the M6 and M56 motorways and just 5 junctions from Manchester Airport.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.